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January 2024 by Korrey Siracusa
Went to this pharmacy to pick up my antibiotics since I was dealing with a sickness.. everyone there was really nice and helpful except for Pam. She made things very difficult for me from not typing in my insurance correctly to having me pay full price saying I was not covered by my insurance company.. all while coughing and telling me she was dealing with pneumonia and was “unsure if she should come into work today but decided to anyways” she then proceeded to tell me that she “did everything the right way and was not able to help me”. I found this very unprofessional. I called my insurance and they informed me she was inputting my information incorrectly. I then had to go back to the store to get a refund… they gave me 2 receipts.. one with a barcode one without… so instinctively I gave them the one with a barcode she looked at me and said “this is the wrong receipt so there’s nothing I can do for you” I then showed her the other one without a barcode and she went to print out a new one. This interaction made me feel unvalued as a customer and I will be picking up my prescriptions/ antibiotics anywhere
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January 2024 by rita c
Poor service . Never have prescriptions ready . And only one pharmacy tech .Changed to a real pharmacy .Left my 91 year old mother without her prescriptions several times .?
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January 2024 by J Horn
Horrible communication with patients, prescriptions are never ready on time even when they say they are, and the staff is rude and disrespectful.
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January 2024 by Margaret Jacobson
Please please answer your phones. This place sucks big time. I'm moving my prescriptions to Sky Lakes today.
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November 2023 by kenny hess
I love the staff but the line is always to long.
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November 2023 by Monica B.
I have been fighting with Pharmacy then Sunday to get my medication nobody should have to beg for their medications to be transferred to a different Pharmacy they have very bad people skills and their customer service is not very well either so if I were you I wouldn't be going to this Pharmacy
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October 2023 by TK Van Wycoff
The pharmacist and techs were very courteous and professional. When my appointment didn't show up on their system, they went out of their way to help me (even though they were short staffed). Thank you!
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August 2023 by Ricky Chaffin
Pretty much echoes what the other reviewers said. Long waits, getting texts saying prescriptions are ready when they are not. And why close for an hour for lunch when it gets so backed up. This place needs new management
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July 2023 by Shawn N.
This is the worst pharmacy in town. I know for a fact they've lied to me, blamed my Doctors office. Now can't fill a very important prescription that they've been filling since Bimart closed thier pharmacy. Now I've had nothing but issues getting my very important meds. But they don't care. I was told they could fill it partially and I would have to get my Doctor to rewrite the RX. I don't live in town and can't make the several trips they suggest. This is the WORST pharmacy I've ever had to deal with.
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June 2023 by Amanda Waters
Been with pharmacy over twenty years. Use to love them. They have a very rude young girl working for them now. She is uncaring, loud and condescending. Can't believe she is allowed to still work there. The others are very professional. Changing pharmacies forsure.?
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May 2023 by Noreen O.
I went to pick up my husband prescriptions(3), when I got there I could only get one.The one I was told he couldn't get till July because it was a 90 day prescription, well the last time he had it filled was in February, with me calling the insurance and the pharmacy for the 4th time, found out they didn't have it in stock and didn't know when it would be in, because they had no one that could order that type of medication. I am so sick of the run around we get ever month. He never got his meds, so now we have to switch pharmacy just to get his meds.Why couldn't they just tell me the truth instead of lies.
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May 2023 by Jeff Horton
The Pharmacy staff is very helpful and efficient. They will go the extra mile to assist you with your Pharmaceutical questions.
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May 2023 by Rebecca Woolsey
Long wait times. No where for the elderly to sit and wait. Pharmacy closes from 1-2 not 1:30-2.
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April 2023 by Charlene Wood
Always busy! I switched several months ago and the first 6 months I could refill from the app and get text messages when they were ready. Now I don't always get a text and out of 3 meds requested for refill it shows only one filled. I've tried calling and get the message the pharmacist isn't available. Frustrating
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April 2023 by Veronica Garcia
Worst pharmacy in town. I have been trying to get my prescription for a week and it's been approved by insurance and all the pharmacy tells me is that it's not filled yet and they don't know when it will be filled. Due to them not filling my prescription I will have to go to the hospital in order to receive my medication and then have to be monitored overnight.