“Brad the Bank Manager is a knowledgeable financial asset. He helped us with many large wire transfers, financial advice on complicated transfers and processes. He is professional while being warm and friendly. I would highly recommend Brad for any large and important banking/financial services.”
“I absolutely love this bank!! I've banked with several ones & Chase is by far the best. Paige (the bank manager) is amazing & will always take time to assist. I have found all the staff to be pleasant and very helpful. Thank you all for a great experience every time.”
Open 24 hours
11425 SW Beaverton Hillsdale Hwy, Beaverton“My review is for this Branch specifically. Not only this branch but more specifically Ryan Buckley. I've been dealing with what most people dread the thought of, fraud! I found out Wednesday morning that a fraud check was written on my account and I was in such a panic, I called the customer service hotline to begin my morning. To say the lady who answered the phone was not helpful is an under statement. Not only was she not helpful, but when I explained to her the situation (my own mother stole my bank account info and wrote a fraud check) the rep. told me there was nothing that could be done except contact my mother and tell her to pay me back. (We havent spoken in about a year). After hearing that I was furious. At this point all I wanted to do was close my account with Chase and open elsewhere. I decided I would go on my lunch break to a branch and try to find solutions- since my paycheck was going to be direct deposited that night. When I walked in I was hesistant since this isnt my normal branch. When meeting Ryan he did everything he could- calling every number he knew to ask for ways to assist, and looking for his branch manager for ideas as well. When I thought all hope was lost, he tried one last number and we found the best solution for the problem. This is probably the best feeling when you're being taken care of. Ryan really knows what its like to give top notch customer service, and I hope everyone here knows what a great employee they have!”
Open 24 hours
12450 SW Pioneer Ln, Beaverton“I was sprinting to get to the bank before closing on a Saturday because I needed to get cash out for Chinese New Year. I got there 30 seconds before closing and Eric, the bank teller, not only let me in but went through all the $20 bills I withdrew to check for the newest ones. (It's tradition to get new bills to give). Such great customer service!”
“I had been having a horrible day with a snowball of things happening. They were able to help me with some things that really helped my situation. The gal that helped me was super friendly and helpful. Thank you so much for great customer service.”
Open 24 hours
100 NW 20th Pl, Portland“I love Freddies. I"ve been shopping there for 30 years. The checkers are "out of this world friendly". Store employees are helpful. But, they carry most everything, and at lower prices that many others. And, a shout out to the check-out Queen, Deena. Always, always, always nice and helpful.”
Open 24 hours
12600 NW Cornell Rd, Portland“A shout out to the teller Yusuf, who by all I could perceive is the only one who actually works there. This sweet young man was put in a bit of a rock and a hard place by me I'm afraid to say. I'm the mother of a special needs child who was recently laid off at my job of 7 years, and on my way to a new job. My whole family has been sick with the stomach flu and I finally got my unemployment check. I needed to deposit it as quickly as possible on my way to work but had not anticipated so much road work. All the jostling was not helpful and being stuck in traffic made the situation a bit more dire. By the time I reached the branch I was in incredible pain and in need of a restroom quite badly. This young man followed procedure as best as I could tell, I struggled through the deposit, went ahead and signed my name in a ledger that said "Guest" and I was the second name there. So this kind of thing does happen once in a while it seems. I asked if I could use the restroom and after checking my ID, he pointed me to the restroom and gave me permission and directions. I finished up and the woman who had been sitting behind his stand who didn't bother even looking up when I came in, with no greeting and neglected to help him find the papers he was looking for to assist him, or me. This woman is now glaring at me while I'm washing my hands. Only one question. Not, "Are you okay ma'am? Is there anything you need?" No, no. She asks "YOU KNOW YOU"RE NOT SUPPOSED TO BE BACK HERE, RIGHT? DID YOU SIGN IN?" I told her , yes, I signed in, I have permission, I made a deposit. I'm a customer. She was followed up by an Asian lady who came out of no where, because she certainly wasn't in the lobby when I arrived giving me the same riot act and chasing me out of the bathroom. Yusuf was compassionate and though he probably knew he was going to get in trouble, probably even written up for letting me have the common decency of using the restroom without the need for embarrassment, the two other women certainly did not. Is this how they taught upper management Customer service? Is this really how you treat your customers? Jesus Christ. Yusuf gets a gold star for being an awesome human being. He gets these five stars, that's for him. As for me. I'll just stay on my side of the tracks where the Key Bank Tellers and Management are welcoming with smiles, offers to assist and superior customer service.”
“Another bank I tried always seemed to have some technical issues and couldn't provide me with banking needs. I then found Bank Of The West and they are AMAZING. I have always been treated professionally and kindly. When I'm the one at the counter or in drive-thru they are always focused on me and it's like this for the other customers I see. Excellent business practices and customer service.”
“With the BitcoinNW Bitcoin ATM, you can buy or sell Bitcoin for cash quickly and safely with the lowest rates and fees. Located in the Pioneer Place shopping mall on the first floor.”