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“So, I had to post my first ever review online because of how amazing these people were! I hate going to the post office or mailing things, but they made it so painless and easy. They were beyond helpful. I honestly didn’t believe this type of customer service existed anymore. They have reinstated my belief that there are great customer service folks and genuinely helpful people still out there. I will definitely be using them for all mailings moving forward. You have to check them out!!”
“Not Post Office, a mail contractor for a bunch of shipping services. Doesn't process passports, doesn't sell money orders. Other than that it's the same: long lines and people with a lot of time on their hands.”
“I stopped in today to drop off packages It's the same friendly Post Office that I frequented when I worked downtown a few blocks away. It's not crowded and they recognize regular customers which is part of its charm.”
“Really nice folks. I have just moved to town and there were some confusion about whether I could have a mailbox in front of my house or not. Although I didn’t get the answer I wanted i was treated very respectfully by all of the staff. They are friendly, courteous and helpful. I do like small town customer service and over all vibe. It’s a good place to do business.”
“This is my favorite post office in Salem. The people who work here are very kind and helpful, and they aren’t super strict with how i packaged my item and stuff. Other post offices will constantly nag me about how big or small the envelope is or whatever. They don’t do that to me here. They actually ship the item without any problems.”
2 - 5PM 8:30AM - 1PM
5000 Brooklake Rd NE, Salem
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8:00 AM - 6:30 PM
1012 Commercial St NE, Salem
Post Offices
“Super quick trip, I was in then out in under 5 minutes. The guy at the counter was super friendly and swift with his service! While a little out of the way from the 5 it was worth the trip as this location is conveniently near grocery store like trader joes and has plenty of options for a nice lunch also in the vicinity”
8:30AM - 5:30PM
1050 25th St SE, Salem
Post Offices
“Helpful, effective, kind, straight up with communication; what more could I ask for. They should get more community support and government funding for their efforts in an understaffed and likely underpaid position. ♡ ya'll”
“This location is top tier. The parking is easy to get in and out of, the inside is spacious. Though, the best part is the staff. Very helpful people who don’t make you feel dumb if you are clueless about something and are thorough with instruction. I also witnessed an employee kindly assisting an elderly person who accidentally locked her keys in her car. Most people would say tough luck these days.”
“I had some trouble trying to locate my package I contacted corporate and quickly received a call from Nate. He informed me it hadn't arrived at his location yet. He also offered some suggestions for the next place to look. 2 days after my original call I received another phone call from Nate he made me aware it was out for delivery that day! The follow-up call was way above and beyond what I expected. Very thankful for the assistance throughout the process and attention to detail!!!”
“Listen, when packages end up here it’s normally cause there was a problem with delivery. Our mail box was broken into and took months to replace, I have been here many times to retrieve mail and packages. Yes, it feels a little unwelcoming there but legally they have to keep that door closed unless someone is actively helping a customer. And every single individual that has worked that window for me has been LOVELY. The people here cannot help most of the shipping logistical issues.”
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“I ship packages almost everyday mon-fri the personnel at this post office are all very friendly nice and helpful I have never had an issue with anyone while there. They understand the importance of getting my packages scanned and being provided a receipt and they always ask if I need additional help or packing supplies. I feel extremely lucky to have an amazing USPS office near me with wonderful helpful people.”