-
October 2023 by Dave Long
Great experience at the Keizer location. Noticed my tire pressure light was on. Didn't have to ask for assistance, a young man came out asked if he could help, told him the situation and he checked all 4 tires and made sure they were at the recommended pressure.
-
September 2023 by Vishwajeet Singh
Great folks, ready to help! Like the aspect they can do all kinds of services - tires to machines end to end.
-
August 2023 by Allison
I had a horrible experience at the Keizer location. The communication from them was quite poor. They seemed disinterested in anything I was trying to say and discounted all of my concerns about my car. Poor communication and terrible customer service by Troy and a few other members of the crew there can be overlooked if people are good at their job, but sadly I brought my car here 3 times for repairs & each time I had to bring it back again due to their initial repair not working. For example, I had spark plugs replaced along with a fuel filter and some other things and my car started throwing error codes and misfiring about 10-20 miles after I left there. I had to bring my car back to have two of the brand new spark plugs replaced. No real apology by the crew. They just told me that it would ride rough for awhile cuz of my car having to “burn off extra carbon.” They didn’t care that their work failing left me without a vehicle for the weekend. Second, I had a new AC compressor put in. It didn’t work (like not even when I picked it up.) I called them back a few days later to let them know I didn’t think it was working and they replied “Well we had a guy that owns your type of car feel the air and he said it was cold enough.” Turns out that it needed to go back in to be repaired…again. Pretty disconcerting that that is how you check your quality. Again, no real apology. Just a shoulder shrug and handed me back my keys. At the end of all of these “repairs” and take backs, my car just kept throwing “check engine” lights and having a really rough idle (something it has never done until they touched it). And they basically told me it was no big deal and I could ignore the code. The code came back on again before I could even drive home. I took my car to the Salem Point S location and had a much better experience with Matt and his crew. I would recommend you go to the Salem location if you chose to go with this company.
-
August 2023 by Peggy Counts
Gills point tire and Auto is a great place for tires and Oil changes. I’ve been using them for years ❤️
-
July 2023 by Brian Blair
Great staff. Good pricing. Typically going above and beyond!
-
May 2023 by Wyatt Shore
My truck started leaking fuel and Sam and I believe his superviser? (Could be wrong) today helped get my truck up and running again so fast couldn't believe hpw great their service was, I very much appreciate yall's help! Thanks guys
-
March 2023 by David Partridge
Troy worked on my truck I paid them to install my airbags on my Ford F250 which they were installed poorly on the driver side. The top bracket was not even mounted on the frame, but only one bolt was on it when there should’ve been two which in long-term it was damage the airbag, and all they said was why didn’t you bring it back to me well they had two chances to fix it right they never did it either way so I choose to take it to another person which has a lot better reputation and had them fix it they then determined that the airbag was damaged due to the top bracket on the left side, not being mounted correctlySo now it is costing me more to buy a new airbag set and have them installed all said and done they will be legal actions being taken I do not recommend them to anybody my air now is costing 900 to have new ones installed thanks for costing me more money
-
February 2023 by David P.
Troy worked on my truck I paid them to install my airbags on my Ford F250 which they were installed poorly on the driver side. The top bracket was not even mounted on the frame, but only one bolt was on it when there should've been two which in long-term it was damage the airbag, and all they said was why didn't you bring it back to me well they had two chances to fix it right they never did it either way so I choose to take it to another person which has a lot better reputation and had them fix it they then determined that the airbag was damaged due to the top bracket on the left side, not being mounted correctlySo now it is costing me more to buy a new airbag set and have them installed which the cost is $900.00 all said and done they will be legal actions being taken I do not recommend them to anybodythanks for nothing Troy but costing me more money in the long run and you also forgot to put the heat shield on the exhaust pipe next to the airbag and yes that was in the kit
-
January 2023 by Dean Wilson
I would rate this zero stars if I could! Terrible service place for your car. Went here for an oil change and they incorrectly put my oil filter and failed to fasten the gasket causing almost all my oil to leak from my car. Thank goodness I took my car to Valvoline who were able to catch this issue and fix it before any significant damage this caused my vehicle. DO NOT TAKE YOUR CAR HERE TO GET SERVICED.
-
January 2023 by Mike Shaw
We called to see about having the brakes done on our older HondaCRV. They were able to get us in same day and assured us work could completed by end of the day, and it was. The only issue we have is they hit us with an $1150 bill when we picked up the car. When we questioned why it was so high , the Rep said he assumed the man thst checked us in gave us the quote. We explained that we were told we would get a quote after they looked at the car, but no one had called to say anything. Yes they replaced rotors on front and rear, but we were only going after brake pads to be replaced. Although we are glad they were thourough and made sure the car is safe, it would have been nice to have the choice to spend that amount of money instead of doing the work without letting us know ahrad of time.
-
January 2023 by Brittany Kowitz
The guys here are awesome to work with. Answer my questions thoroughly and never try to up sell me. This is my go to place for both my car and my fiancés diesel truck.
-
January 2023 by Paul Terry
I got a screw in my tire,the air was leaking quickly went to my go to Les Schwab’s and it was a hour and a half wait . Drove down the street into Keizer and found Point S. They took us in right away . Clean establishment and very good help at the front counter . We were out of there and on our way to lunch within a half hour and complimentary free flat repair on my stock Toyota tires . I will be using them in the future . Thanks guys
-
December 2022 by Don S
Troy was very helpful. Service was fast and the price for 4 tires was very good. Will definitely buy tires from them again.
-
December 2022 by Jason Baily
Great friendly service that was speedy and professional. I choose to continue to support our local Point S.
-
November 2022 by Stephanie Napolitano
I called and asked if they could fit me in. Not only did he fit me in but he said my car would be done by that day or worse case scenario the next day. When I jumped my car I realized my alternator belt was snapped and so I had to have it towed. I wasn't able to get my car towed to them until 4pm that day (they close at 5) and he had it done by 9am the following day. He even came in early just to make sure it was done. I also have another part that isn't stock that he is going to look up on Monday and let me know when to come back in. Also, I was expecting to spend an arm and a leg, but it was extremely affordable. They went above and beyond. Best friendly, fast, informative service I've ever had. I will be coming here for the rest of my life. I appreciate this team and everything they do! Thank you so SO much for getting me and my car back on the road. I just wish I could remember the name of the guy who helped me so I could add it here.
