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January 2024 by Modern Robert
Had pre purchase inspection done by SVA. It was the most comprehensive inspection I have ever received. A bit more expensive then normal but worth it. Saved Me from buying a lemon.
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January 2024 by chelsea horn
My vehicle has been at South Valley a few times now and they have done great work.The employees are professional, friendly, and honest! I would definitely recommend this auto shop to friends and family.
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January 2024 by Lonnie C
Went there about a year ago dealt met the owner had a good experience, he was nice and professional. This time when I called got some automated voice mail system..no one really called me back..had to chase them down for help letting them know I was towing a family vehicle there that needed attention. No one called me had to call again.Was in the area and called them on the phone to check in on the progress after a day went by and they hadn't updated me when the said they would that previous day...they told me the technician was taking it on a test drive? I was sitting in front of there shop and it was right where I left it from the tow service and you can't test drive the car it didn't run.There pricing was about 38% higher than 3 other auto shops I called when I got there estimate for the same work...They wanted over $500.00 to replace a headlight build when I went to local oil changers they changed it for $55.00.They charged me $160.00 to run a diagnostics when I shared it was the alternator and possibly a battery which it was. There parts and labor didn't align with other shops at all and I shared that with them didn't seem to care so it was cheaper for me to tow the car out of there which I initiated after trying to justify there quote with them. Told the employee I don't trust them and will never come back here.There overall attitude was rude and unprofessional in calling South Valley Automotive. The wanted over $6,000 they shared to get the car the work it needed. Last year they told me my transmission was failing...we drove the car for a year and this time they said it was fine...talk about feeling miss guided and lose trust in a service provider there it is. ...Quoted me $549 for just the alternator ...called a local dealer and can buy it for $329.00 brand new factory item. Overall I am done with these guys...lose my trust you lose all of my business and family business.
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January 2024 by Alex Mauric
I have been taking my vehicles to SV for several years. They are professional and knowledgable.
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November 2023 by Devorah Neves
Friendly. Fair. Honest. Great little automotive shop we love. They always go above and beyond helping customers reach the best decision when it comes to their automotive needs ~ So glad you are a part of our community, South Valley! Daryl & Eileen Shrode Family
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November 2023 by Alex fong
At south valley they always give the honest assessment of the issue. I bring all my vehicles to them for service. The work gets done in a timely manner and the staff is very helpful and friendly. I would recommend them to all my friends.
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November 2023 by Lauren Ochiltree
This is my #1 go to mechanic for anything and everything! Always treats me fair and gets my vehicles done in a timely manner. Very respectful, kind and courteous. Mike and his team do a great job everytime.
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November 2023 by Chetco Creative
Efficient work. Nice employees. Timely and professional. Also, pro tip, There water machine has a single pod coffee maker on it! Always a plus.Services: Air & cabin filter replacement
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September 2023 by Chance Vanderhoof
6/5 stars. Ben and the others are very helpful, polite, and extremely professional. I went for a diagnostic on my beat up highlander, they did a thorough check through- including not only the details of each item encountered, but also providing pictures of each specific issue in a detailed/itemized report. I would definitely do buisness with this place again. Definitely recommend.
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September 2023 by desiree bennett
It's unfortunate that my vehicle could not be diagnosed with South Valley Automotive. The original estimate to diagnose my vehicle was $163.51. They called 45 minutes after my appointment to inform me that the diagnosis estimate had quickly jumped to $540. With the 5.0 facebook review & 4.8 google review, I was hopeful South Valley Automotive could fulfill my needs of the diagnosis. Instead I had to pay $81.75 for no additonal info on my vehicle.
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August 2023 by A Shadrin
Wouldn't hesitate to bring vehicle back here. Thank you for the great service!Services: Tires
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July 2023 by Cindy L.
Want to thank everyone at South Valley Automotive for the great fast and friendly service, and especially for their honesty. I had been told by the dealer that my car needed a new oil pan because the threads were stripped and a new battery. After asking around, I made the trip to Junction City and they inspected everything and told me there was nothing wrong with either of those things. I was thrilled and they save me at least a thousand dollars for the oil pan alone. Thank you Mike and Benjamin. You have restored my faith in finding an honest mechanic. I will definitely return for all my car needs.
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June 2023 by Taylor Jones
Mike and his team are top notch. They get it right and don't beat around the bush. I don't feel right taking my vehicles anywhere else
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May 2023 by Shari Folenius
Very professional experience. I have finally found a mechanic whom I can trust. Thank you!!!!
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March 2023 by Jamie Haddy
Josh and team were absolutely amazing. While we did not get the answer we were looking for, we got the honest truth and advice on how we should move forward on our sons auto. This team went above and beyond loaning us a trailer and loading the vehicle up so we could bring it home. I just can’t say enough good things about this place. This team is trustworthy and really took the time to help a young adult out to ensure going forward he has a reliable vehicle.Service: Auto engine diagnostic