“Thanks to the worker named Justin this is my favorite post office to go to- always fast quick and friendly service. 5/5 would definitely recommend if in the area.”
“Was in such a rush to get my package shipped out that I didn't realize I had taken my fedex package to an ups store. Not only did they point me in the right direction but assisted in taping up my fedex package when they didn't have to.”
10AM - 6PM
1005 Green Acres Rd #104, Eugene“Greg deserves a raise or a recognition. The branch was so busy this evening almost before closing and he handled everything like a boss with a smile!
I've been to this place probably 3-5x in the last 2 months and have always received excellent customer service from the people that works there.”
10AM - 3PM
4257 Barger Dr, Eugene“I've been using EM for well over a year now. I have disabilities that make it difficult for me to be in public places so I am very grateful for the courteous patience and kindness of the staff at this location (TY Tasha!). I appreciate the services EM provides (for example a timely email notifying me when a package or delivery arrives for my box), and reasonable prices (I live on a limited income). I wish I had known about this service when I first moved here in 2017. I spent a wretched 5 years dealing with the insufferable cruel local Post Office's fu's and absolute indifferent regard to its careless postal services (exmpl among many: refusing federally approved program to provide PO Boxes for those who cannot receive delivery at their place of residence), mail delivery (exmpl among many: returning federal court legal mail), and humiliating, rude and hang ups from customer service. So I want to say how impressed I am with EM owner's calm and concerned responses to the few hostile reviews at other locations, even when the anger appears to be warranted. His replies are all so professional. I always read reviews before I buy or use a business's services, and I've been appalled at some of the awful unprofessional responses by other business owners in Eugene (ex: Cascade Garden Equipment), so this owner's attitude was a really welcomed and appreciated. (And, no. I don't know him, or ever met him.) Thank you Eugene Mailbox!”
“The team at this print store is so helpful! They did an excellent job with a poster we ordered, and were kind and flexible working with me to make sure it came out how we needed it to. Thank you, Wendy & Bryan!”
9AM - 5PM
1574 Coburg Rd, Eugene“After a frustrating 2 weeks from the UPS Store in Springfield, my husband and I went here. The gentleman behind the counter was fast and friendly. I told him about my horrible experience at the Springfield store was, he told me he would be happy to have my business. Thank you so much for making 2 simple copies for me without any hassle. I will be going to this store from now on. After all the owner of the Springfield store told me she doesn't want my money. All because she doesn't have a working printer!!!”
“The best costumer service I have ever received from a post office. I recently had a loss package that was found and brought to my door within less than 12 hours after i submitted a most package form. I am really amazing by how amazing the staff is.”
“I love this post office, It is easy to park close, easy to pick up mail and to ship packages. I have never been to a kinder place. I didn't have my package secured properly and Tammy who works there helped me to be sure everything arrived on time and not broken. In the 20 years I've lived here (except for COVID days) I have never had more than 3 people in front of me, in line.”
“I’m Always greeted with great customer services
Brittany is always nice when I come in and always has great conversations with me or the other customer in line”