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February 2024 by James Fuson
Nice little post office
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June 2023 by Lisa Zaccheo
I am in Jacksonville as a pet sitter. I went to the post office to let them know that I was in town and what my address was just so there could be no confusion. And yet still, they cannot deliver a package to the address on the package - which is their job!! Their excuse was an “incomplete address”, which was totally false.
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March 2023 by Argo
Had an issue with forwarding a package following my move to the area. David came through. Even though the issue was on my old post office's end, he was able to reach out to them where I was unable and get my package on it's way - within a single business day. Now, of course, we got a little lucky - so don't go expecting solutions that fast, but have confidence in the fact that they will do everything they can to solve your problem. David knows what he's doing!!
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March 2023 by Gavin
Had an issue with forwarding a package following my move to the area. David came through. Even though the issue was on my old post office's end, he was able to reach out to them where I was unable and get my package on it's way - within a single business day. Now, of course, we got a little lucky - so don't go expecting solutions that fast, but have confidence in the fact that they will do everything they can to solve your problem. David knows what he's doing!!
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February 2023 by Charlene Murphy
I recently moved to Jacksonville and had to get a post office box for the first time. The clerk was so helpful giving me tips on how deliveries work, how to write my address to ensure deliveries and all the little things to know as he warmly welcomed me to town!
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January 2023 by LeeAnn LaBar
Every since the Postmaster Tom left I have had terrible experiences
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June 2022 by Nick
Despite contacting this post office over 5 times to deliver the packages to our door if they won't fit in the package box, they still hold it for pickup, we live just down the street from the mailbox, we had previously been able to get actual delivery, but now all our requests are ignored and the service that is supposed to deliver packages does not deliver packages. There's no excuse for this laziness from the USPS
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January 2021 by Cherie Kidd
who ever they out source mail delivery to is worthless. I get alerts that a package was delivered but the mail carrier never delivers then I get a notice 2 days after I was told they tried delivery.
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December 2020 by Aaron M
Helped me get a po box and change of mailing address set up. They are very busy with how much covid is effecting the post industry but still were able to help me
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November 2020 by Jamie Voetsch
Postmaster Thomas is always on top of things when I have a question/minor issue. I ship a LOT of things. Sometimes I have to go into the post office to drop them off or pay for shipping, but mostly use online services. They are always friendly and quick here.
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September 2020 by Dana Gangnes
I never mind going into our local post office. The staff is always so nice and helpful. ?
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July 2020 by Kristi Mosley
I have always enjoyed going in to our little country post office. The people are always so very nice to me. All I can say to those who are unhappy for whatever reason, just remember you live in the world you create. If you are dissatisfied with the world you live in......just take a long look in the mirror, if you learn anything you may live a happier life.
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June 2020 by Michael Flynn
The Jacksonville, OR post office is operated by amazing people who are friendly, professional, helpful and knowledgeable especially during these often stressful pandemic times. Excellent management and staff. A case study in service exvellence.
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March 2020 by carie trost
We have lived in Jacksonville 19 years and we had to have a post office box because the post office only delivers on the other side of our street. Anyway it’s been doable up until this year when I went in to pick up extra mail. We regularly pick up our mail once a week so it was shocking that we had a tray of mail. When I got in my car I noticed several Christmas cards and Christmas shopping bills I had called on wondering where the statements were. So to my dismay I realized our mail was from December. I went back into let the worker know. He was newer and didn’t seem moved or apologetic. His response was “well we must have misplaced your mail”. I really avoid confrontation like the flu but as I’m now paying late fees and my excellent credit score is being effected my once melancholy approach has moved into I’m done with the Jacksonville Post Office. This is ridiculous that they aren’t suffering for their mistake. Totally frustrated.
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January 2020 by Alec B.
Great little Post Office. Short lines and knowledgeable clerks, especially the one named Carolina, an expert on foreign mail and other special posts. People come from the city next to Jacksonville to mail packages due to the great service.
