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June 2024 by Good Soles
Gayle is a liar and a snake. This company is very unprofessional and will scam you out of money
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September 2023 by Madonna J.
UPDATE: 09/17/2023 After more stomping incidents with my upstairs neighbors, I decided to take things into my own hands and just talk to them about it. After meeting them they were the SWEETEST and most understanding couple, they felt bad for making so much noise but they said that property management NEVER let them know that anyone was even living below them. They had no idea my daughter and I were below them and they felt terrible for keeping us up at night. The wife of my upstairs neighbor said "if they would have just let us know then I would've taken my high heeled boots off so you and your daughter could get some rest and you wouldn't have to move. I know when my son was younger I needed all the rest I could get so I totally understand." They feel really bad that Expert Properties is trying to get rid of my daughter and I by planning a so-called "major remodel" which they've heard nothing about. If they have to rip out my ceiling to "remodel" this unit then don't you think my upstairs neighbors would have to leave too due to their main hallway being ripped out and correctly sound proofed? Every single apartment complex I've called and applied at has said that this is the shadiest and most unprofessional rental company they've ever heard of, and they've all told me to report these people to Fair Housing and Better Business Bureau because of they're outrageous actions. Let this review be enough for you to decide not to waste your time or money on these people. They show no mercy and have no trouble kicking out a single mom and her 6 year old daughter with no where else to go. I worked my ass off for this place. I've spent over $10k in rent living here. Never late on my rent I always pay about 2 weeks early. I'm a good tenant, I'm quiet and mostly home on nights and weekends due to working so much and trying to provide for a better life for my daughter. All this because I complained to my property management that my upstairs neighbor was walking in high heeled boots passed 11:30pm, keeping my daughter and i up at night and to ask if she can let them know that their main hallway is above my bed. Who else am I supposed to contact about these issues?
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July 2023 by T. S.
We are renting from the company and really appreciated the quick support and customer service.
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June 2023 by T B.
Absolutely WORTHLESS! Russ is after stealing as much money as possible from you as you vacate the property. The only thing that saved us is we had pics and video to prove the liars wrong!! Don't rent through these clowns!
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February 2023 by Glenna Bailey
Great rental management service
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September 2022 by Michella H.
I would like to state that I am not upset while writing this post. I waited 4 months to write a review so I could calm down and think it through. As others have said they were polite and smooth to work with until we left. The leaving fees were outrageous. While we were renting they had tree people come in and take out trees. The company tore up the yard. We filed a report and had their maintenance man come and take a look. Nothing was done to repair the yard. Then when we left they charged us $300 to restore the yard. They had crazy strict carpet rules that stated we had to shampoo the carpets once a month. We thought it was overkill but we followed the lease to a T. When we left there was house keeping fees, carpet washing fees, leaving personal things fees and the yard fees totaling $960. We also payed fees for breaking the lease early which we were expecting. In total it was over $1600. If you have no choice because the market is strained then by all means rent from them but expect to pay huge , Outrageous and unnecessary fees when you leave.
