“Not Post Office, a mail contractor for a bunch of shipping services. Doesn't process passports, doesn't sell money orders. Other than that it's the same: long lines and people with a lot of time on their hands.”
“This location is top tier. The parking is easy to get in and out of, the inside is spacious. Though, the best part is the staff. Very helpful people who don’t make you feel dumb if you are clueless about something and are thorough with instruction. I also witnessed an employee kindly assisting an elderly person who accidentally locked her keys in her car. Most people would say tough luck these days.”
“I haven't had any complaints. I've accidentally had something put in my box that wasn't mine. Just gave it back to Mailman. Been here 4 yrs. and it's only happened once. And I don't know anyone who hasn't made a mistake.”
“Maybe we got lucky. We arived 15 minutes early for a passport appointment and were promptly greeted by the clerk. The young man ahead of us needed a copy which the lady made. The woman helping us with our applications was friendly and chatted while she assisted us. She and my husband talked about his job. She was helpful with a mistake I made on one of the froms. We were treated well and I saw nothing but friendly and helpful service the 45 minutes or so I was there. I would stop in and buy stamps if I was in Independence.”