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November 2022 by Jimmye Owens
Great. People. To. Work with awesome. Business
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September 2021 by Christian Walster
Great customer service, make sure to consistently check in and call me to make sure I still wanted my auction unit and was even patient and willing enough to stay 15 or 20 minutes after the gate was to lock.
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February 2021 by Gary B.
Ever since I moved up here to Independence, I have needed a storage unit. I called around and ultimately came back to Independence mini storage. What got me was the customer service specifically from Sam. Very kind, courteous and understanding. This company is very solid and secure. I know my belongings are in good hands here and for a very reasonable price.
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December 2020 by Yvonne Heintz
Sam (Independence, OR) Mini Storage has been exceptionally pleasant and easy to deal with. I recommend this business highly!
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October 2020 by Libby L
Great prices and no hassle service. Easy to setup online.
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October 2020 by Chris Bush
The best around no doubt.
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July 2020 by Alyssa Martin
Ample space, it was clean, and reasonably priced as well. 10/10 would rent from again!
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April 2020 by Susan Hinds
Nice manager
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March 2020 by Maddie B.
This has been a really stressful time for everyone. I've been helping my friend move her things into this storage facility and Sam gave us the best customer service I think I've ever gotten. He was so patient while we had to maneuver new territory of all online and over the phone transactions, has a great sense of humor and really helped us with the process- since neither my friend or I have ever gotten a storage container before. Sam truly and honestly made this process so easy and really made it so much less stressful. The facility itself is clean and safe, the storage containers are well maintained and the area is monitored by a lot of cameras which really puts me at ease to make sure my friends things are being watched. Sam did a great job of informing us of the insurance policy, with the lock and everything inbetween making sure we really understood and had the best knowledge going into this. I live almost 2 hours away and my friend who purchased the storage container lives over 13 hours away but both of us feel genuinely safe leaving her personal belongings here.
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June 2019 by Maria Garcia
Best rates by far!
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January 2019 by Andy Petersen
Great service and overall great
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December 2018 by Elizabeth M.
I have used Independence Mini Storage for several years. Through these years I have always received wonderful customer service from Sam Bush. He has always been willing to help me when I needed something. When the Mini storage went through new ownership and new policy changes, Sam was the one reason why I stayed with with the company. I have recently moved out of the area and closed my Independence Mini Storage Account. Once again, Sam's customer service skills have made it possible for me to continue with my busy schedule. If you want a clean storage facility, good customer service, and a secure place to store your possessions, be sure to call Independence Mini Storage and ask to talk to Sam Bush.
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November 2018 by Loretta Wallace
Sam has been amazing the whole time we rented there. He has been nothing but professional and polite. As a manager he was the best. Previously, owning a business myself, I would have loved having an employee like him. Thank you for the cleanliness and security at this facility.
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October 2018 by Shawn Schafer
Very clean cheap friendly and very helpfull thanks Sam Been here for a year and they don't try raising your rates every other month very friendly
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April 2018 by soriah V
I called around to 6 different storage units around Salem, and the way Sam was so kind and informative and helpful on the phone made me choose independence to store my belongings. I recently needed to move to a smaller unit and they were able to accommodate me that day! Great place :)
