Body Shops near Independence, OR

“The customer service was excellent, Melanie, the front desk lady was terrific. Communication and overall quality of work was wonderful. My 2019 Series Grey STI looks beautiful again. I'm not sure who painted my car, but give that person a raise. Well done.”

“I couldn’t have asked for better service. We were waiting on insurance to determine liability for a long time and they helped me to wait patiently (knowing I was not at fault helped) and kept moving as much as they could on the repairs, rental car help, encouragement! My car looks brand new (well, except for that unrelated scratch!) inside and out. I am 100% satisfied and will go to them without question if I ever need to again (please no!)”

“What makes a business excellent and have a committed base of people is their integrity; and Vista Body Shop has that. I had a buckled hood and Jesse took care of it perfectly without resulting to gauging me on price.”

“I was referred to traditional Auto Body, I called and told them the nightmare that took place at Kameleon Collision Center in Dallas Oregon, the auto repair shop who had my truck for almost 5 months and gave it back in worse condition than when I dropped it off...., I drove to Traditional Auto Body, met John and explained that the owner of Kameleon herself who assured me my truck would be done right... But over the next several months I was continuously told, (when I was lucky to get ahold of anyone) it would be finished soon.....I never received any paperwork and was denied paperwork when I continued to stop by and ask for it... I was continuously told that they were waiting on parts which I later found out that is what they tell their customers,
I was later contacted by the other party's insurance company, who told me I needed to return the rental vehicle and my truck was done.... I explained to John that when I showed up to pick up my truck at the other location I immediately noticed the entire bumper was not secured; loose trim around the wheel wells; the Tonto cover over the bed of the truck one side no longer latched; the assembly for the rearview mirror which was equipped with a red and blue light that didn't turn off was hanging loose and wire exposed; my lights behind my speedometer no longer worked; my gas gauge randomly went to empty and back and forth; they had removed cameras and things that they found that they said I didn't need was sitting in the back seat; the paint job that they did looked like garbage, I just didn't understand what was happening because this made no sense,,,,,,, but John from traditional decided to accept it, he said he would make all the contacts, he knew people at the other insurance company which he did, he got me all the things I needed fixed on the truck; plus they also located at Major brake in the core part of the bumper assembly that could have put us in Greater danger if we were in another accident, he gave me a printout of what to expect in prices and when he would update me as he did regularly he explained that they would be sending the vehicle to a second shop for electrical and follow through with not only what he said but all the additions that they were able to have the other insurance company cover because that was the right thing to do...
I will always recommend traditional Auto Body to anybody and everybody I know John and his crew saved us went far beyond what I expected or believed to be possible I'm not a person that leaves bad reviews but I actually left a four-page detailed explanation of what the other repair shop Kamameleon did and the liability, danger they put my family in which I can no longer find on the website.
..so hats off to the Team at West Salem Traditional Auto Body, you guys are the real deal... truck looks great, drives better than before.......,”