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February 2024 by Dawson Gruhler
From my experiences with this place they seem to discriminate against large dog breeds, they talk down to me, act as if they are superior, terrible customer service 100% of the time, and seem like they all hate their jobs. Do not recommend but understand that as for convenience living close is nice, but just remember they know that and they don’t care how they treat customers… and their animals
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January 2024 by Abagail Raum
They got me in right away after a big debacle with a different clinic in Dallas. Everyone is polite, put my dogs needs first over money, and took into account I know my animal and when something is wrong.
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January 2024 by Claudia Fox
Begun taking my pet there as my family member had already been established there for years prior and had recommended me there. Was very disappointed after 5 different appointments never established a regular vet to care for my pet was given someone different every time and each visit i was rushed in and out never giving us any extra care or attention like if they didn’t have the time for us or care for my pet as a client. Though my last visit which is what did it for me, I waited for almost a hour to be seen for just a quick check up and they never apologized or bothered to check in and say we’ll be with you as soon as we can was just left in a closed room with my pet and small child not right! Receptionist is very cold and rude which she should be the friendliest of all. They are not the only clinic in town so definitely looking elsewhere for my pet to be cared for!
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January 2024 by Bea Bumm
After my Hedge Hog started getting cancer I was lost about proper care for him. Realizing that there was nothing that can be done for a 100+ year old, I couldn't see him in pain anymore. I have never been so close to any pet than I did with him. I know Ash Creek doesn't deal with exotics but I had no options. They took care of my little buddy and even sent me a special card. Ash Creek Animal Clinic are 2nd to none. Thank You for all your help with Mr. Bebo. George
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November 2023 by Alan Jaskoski
Multi generational clinic that responded quickly for a farm call. Large animal care has become a problem in recent years. 6 was pretty reasonable compared to others we have used.
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November 2023 by Alyssa Altsuler
I have nothing but amazing things to say. the staff are so sweet and nice and very empathetic. So caring for our fur babies. All are so knowledgeable and addressed and reassured me with all my concerns for my dog after her surgery. I called with many questions when I noticed some abnormal behaviors of hers and they addressed all of them and gave me such great advice on how to get her to finally eat some food and it worked! I will continue to go to this clinic. I will drive the extra 20 mins. Well worth it!! Thank you Ash Creek Animal Clinic!
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October 2023 by Nicole Moehlmann
I just had our first appointment there, and it was amazing! I’m a stay at home mom so I had my 2 year old with us, and our doggo is a 113 pound German shepherd that LOVES other dogs. Ash creek got us in a room immediately and even brought coloring stuff in to distract my son. They were so fast and explained everything really well for me. Clyde, my doggo, even loved getting the attention and treats during his exam, and vaccines, and even getting his ears treated for an infection. And they even let us pay in the room so we didn’t have to be in the lobby in case other dogs came in.
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October 2023 by McKenna Roberts
Just called with a possible emergency and the receptionist was extremely rude to me as I was trying to explain what happened to my dog. She acted as if I was dumb. I would not recommend. Hung up on me too!
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September 2023 by Johanna Fertig
Amazing staff, great veterinarian, very knowledgeable. Been going for over a decade. Never had a problem.
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August 2023 by Kelli Cantrell
They are amazing. Took a stray to them . We called him tiger. He decided he was going to pass in our garage. Poor baby was in bad shape. They got us in within 15 minutes of my phone call. Love you all. Thank you
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August 2023 by Becca Brooks
We take all of our pets here. They are so amazing. They always have appointments available within the week. We have an old cat and a puppy and feel confident they are both getting the best possible care.
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July 2023 by Irishcloth
Everyone is beyond nice and very professional.
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July 2023 by S E
Wonderful staff and vets. Kind and caring with the animals and they always explain everything very well. I've been taking my animals here for years now and wouldn't go anywhere else after how difficult other clinics have been.
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June 2023 by Michael Cape
We really like this very office. They are caring and compassionate staff.
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January 2023 by Yvonne Jessop
I have been taking my pets to Ash Creek Animal Clinic for years. The staff is awesome. The doctors are fantastic.