March 2023 by Kyle Ballard
These guys didn’t even try to deliver my package to my apartment building. Instead I got a notification that my package was delivered. I go down to the front door to realize it hasn’t been. On the app it said “business closed.” Then “delivered to other than recipient.” I made a claim and the claims lady told me to contact the seller because it looked sketchy on her end too. She was able to see that they delivered it down the street at some random title company. And it was signed by a “B. Johnson.” So I did some research and found a Brooke to be the manager at this title company. Through messaging her I was able to get my package back. However the claims lady called me the next day, Bonnie is her name, to gas light me into it not being a big deal. Saying the driver “trusts” this person. And how they can’t get into my apartment building because the door locks. Well GPS showed the driver didn’t even drive past my apartment building. And Klickitat Title Company in Goldendale isn’t even a certified drop location. So these guys out of Hood River will deliver your box to random people or businesses because they feel like it. Oh and no one will tell you anything about where it is or who signed for it unless you file a claim through FedEx. Such a horrible experience. I will NEVER use FedEx again. UPS doesn’t have any issues getting to my place. I don’t understand how these guys can be so shady given how big of a business they are. STAY AWAY from these people!
