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August 2024 by cheads9376
Horrible experience .. do not go here. They will lose your package and blame you for coming to that location. No one will check on anything and help a customer. If you want packages lost go here. So disappointing that I would rather run across a river with crocodiles to deliver my own mail
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June 2024 by rod hatley
Fast and convenient and friendly.
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June 2024 by Top Lids
The people who work here are passive aggressive and rude. Don’t make announcements to the whole store about how you would like customers to be when no one is even in there.
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May 2024 by Rocky Tsujio
Excellent customer support.
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April 2024 by Walt bauder
Great service freindly
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March 2024 by dC
RUDE!!! And oh so SLOW!!!
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January 2024 by Donald Wisch
Fast and efficient! Also, very nice employees who bend over backward to help you. Most UPS locations don't seem to be like this. Not sure why. Had a very large package to return and did not tape it. This location had free box tape to use!!!
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December 2023 by gauthami s
Absolutely delightful service. I recently printed my poster with the UPS store and was very happy with the outcome. The quality of print stood out. Also, a shoutout to Mike, for having the print ready in a couple of hours since I placed the order. Highly recommend their services
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December 2023 by Daniel Pecora
They got my address wrong and I called and ups said it was fixed and im still waiting for my overnight package to be delivered 3 days later now…terrible service.Update: day 6 and im still waiting…
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November 2023 by Chris
Vastly understaffed, you will wait long for simple services. The line will build and be out the door. This has happened in 4/5 times I stopped here. I choose to drive longer and out of my way to other UPS loactions for faster and friendlier service.
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November 2023 by Lexie Filipov
I am so tired of UPS in general, allow me, who has no UPS experience, to do your jobs for you once again by educating the employees who don’t know certain information. Sure questions can be tricky, but don't act like you know the answer. Im tired of being screwed over.- When shipping from the USA to Canada, maximum gift value to avoid fees is $60. Not $100.- UPS converts USD to Canadian, meaning the value was well over $60 and $100, and I was charged as such.To ACTUALLY AVOID ISSUES, list your items lower than $60 CANADIAN, and as personal items. UPS will never help you because all they want is your money.I am now forced to pay the fees despite it being a mistake on the UPS guys end, simply because they don’t want to help. Not that they cant, they just don’t want to. They could easily void the invoice and create a new one with correct information, but claim because it’s been delivered there is nothing they can do.Pathetic. Do better people. And UPS, retrain your staff so they know the correct answers to the questions to avoid screwing people over. Thanks.
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October 2023 by Max Sirodan
I came to return the parcel and it was prepaid, but they said that they would charge me 2.50 for printing the label. Don't you think it's too expensive to print a sticker?
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October 2023 by Carol Scheiern
If I could could give them 0 stars I would. First, they are rude as hell. Second, I had no way to print out labels I was sent, and I had no idea they changed to do it. They charged me $2.50 a lable... I just called the UPS Store in Bethany, they only charge .50 cents. That's a huge difference.I also want to bring up that the reviews for both stores are 3 stars and under. I know if I were an owner, I would be horrified, and embarrassed. I would be fixing that problem immediately.Customer Service is the most important thing in any business, and if owners don't understand that, their businesses will fail.
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October 2023 by Ben Rosen
I come here monthly for amazon returns and more, and each time I’m here, Chase is an incredible employee. Professional, efficient, and resourceful. Highly recommend this place to ship.
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October 2023 by William Gailey
Not a ups store just a drop off location, no service beyond that.
