Royal Moore Mazda Service is highly praised for its friendly and honest customer service. Customers appreciate the helpful staff, including sales associates like John Raptor and Mary Osborne, who are knowledgeable, kind, and understanding of what buyers want. Many reviews highlight the smooth and easy car buying experience, with staff not pressuring customers and providing clear, straightforward information. The dealership's team takes the time to show options, test drive vehicles, and find the best fit for each customer. They are also recognized for their quick and efficient finance process, with managers like Dave handling the financial details in a fast and concise manner, ensuring a positive experience. In addition to sales, the service department receives compliments for their considerate and effective work. Customers mention staff who are attentive, treat them with respect, and go out of their way to handle minor repairs, such as fixing a tire or setting up navigation systems. Overall, Royal Moore Mazda Service is seen as a dealership that values honesty, integrity, and building lasting relationships. Though some customers travel from farther away, they feel confident returning and recommend the dealership for its helpful staff, great deals, and quality service.
