-
January 2024 by Kenya N.
I come by multiple times a month for my prescriptions and the pharmacy staff is always very kind and attentive.
-
November 2023 by Tony H
To be honest it was my first time in a Rite Aid, and surprisingly the store was clean but there was basically no products on the shelves. The layout of the store was pretty nice looking and They do have a nice big pharmacy there. The cashier was also pretty nice while checking us out.
-
October 2023 by Jospeh Bloseph
You can tell that Rite-aid doesnt csre about customer service at all. They dont even cRe that this store is over 80% 1 star. Its just the state of things now, bad customer service, no one cares, and this Rite-Aid is the poster child. Garbage employees, garbage service, I actually had to change my 1 star to 2 for the other Rige-aid in town because this one is even worse, its shameful.
-
September 2023 by Brenda S.
Wow new manager is really rude. Thinks needs to lecture on ringing bell to get her attention. Not even hi just....Next time ring the bell...why not next time say hello. Oh and paid with cash and Anna didn't know how to count back change . Just dropped into hand and said here is your change. When ask don't you count back change. She went into rant like counting back change was extra work. . Rite aid must be getting desperate if that's manager.
-
September 2023 by Valerie Peltola
The Pharmacist here is very rude and disrespectful.. they don’t follow Drs orders on prescriptions , they change your prescription without doctors consent and refills prescriptions days late. I believe what this pharmacist is doing is illegal.I called my doctor and she said yes they did change the prescription and they needed to fill it correctly but the pharmacist here refused to listen to the doctor.
-
September 2023 by Claire B.
I will never shop at this store again. I have shopped here for years, and the employees and management are incompetent and so very rude. Prices very high and the customer service is nonexistent. I am taking my business to anywhere but here!
-
September 2023 by Rachael Kloke
This has to be the worst rite aid pharmacy in the state of Oregon. I’ve been placed on hold for a total of 2 hours by the pharmacy today. They never answer, they just put you on hold and keep you hostage while forcing you to listen to that horrible music. I understand that many places have staffing shortages but you’re telling me that in the span of TWO HOURS that no one could bother to pick up the phone and answer a quick question about availability? The entire staff needs to be trained or terminated.
-
September 2023 by Rachael Kloke (MrsFiggs)
This has to be the worst rite aid pharmacy in the state of Oregon. I’ve been placed on hold for a total of 2 hours by the pharmacy today. They never answer, they just put you on hold and keep you hostage while forcing you to listen to that horrible music. I understand that many places have staffing shortages but you’re telling me that in the span of TWO HOURS that no one could bother to pick up the phone and answer a quick question about availability? The entire staff needs to be trained or terminated.
-
September 2023 by Samantha A.
Zero stars! This store is horrible across the board! The staff (including all managers, cashiers, and all of the pharmacy staff) are so very rude! I have shopped here for many years and will no longer do so! Hope they go out of business!
-
August 2023 by Bella K.
I give this store a rating of zero stars which says it all. The management and employees at this store are absolutely horrible! Incredibly overpriced! Will be taking all of my business elsewhere!
-
August 2023 by Hari B.
The customer service at this store is horrible, horrible, horrible. The employees and managers are extremely rude to their customers! I have spent over $200 at this store in the past month, and will no longer shop here. I will gladly take my business elsewhere. Do yourself a favor and shop at one of their competitors. Target is in the same shopping center, and Fred Meyer and Walmart are nearby. Also, they are much more expensive than their competitors by at least 50%! Save your money and go somewhere else that actually appreciates your business!
-
August 2023 by Auna Zingelmann
Friendly staff, clean store, and even though the pharmacy is busy, I never wait long in line, if there is one. Glad they extended the pharmacy hours to 8pm.
-
May 2023 by Doris Calhoun
The "Supervisor" at the front counter must have left her customer service skills at home with the rest of her teeth. This "supervisor" decided to refuse a $13 refund to my older Aunt for a product that was purchased at the location two days prior. The "supervisor" refused the refund saying it was because 1 bottle was missing. One bottle in a 6 pack was opened and didn't taste right so the date was checked where we noticed it expired a month ago! My older aunt, not feeling well, went back and was denied a refund because she didn't have a receipt. My Aunt told her she had received an electronic receipt. The "Supervisor" said she wasn't given an electronic receipt and to leave. Auntie came back home, pulled her electronic receipt, and went back to the location. This same Manager (name starts with a B) now told my Aunt to "get the hell out of her store" because she wasn't getting a refund. My Aunt became upset as she already wasn't feeling well. She then proceeds to have security put my aunt out of the location because she became upset, raised her voice, and not understanding why she can't get a refund. This "Supervisor" thought she got away with stealing my Aunts money, embarrassing her and calling her a liar. I decided to go up there today instead. Needless to say we got a fresh new product so my Aunt can take her meds and I left that "supervisor" with a few choice words. F this store selling expired products, refusing refunds and berating sickly customers they think can't stick up for themselves. RITE-AID DO BETTER CUSTOMER DOESN'T COST YOU ANYTHING. HIRE PEOPLE WHO CAN RESOLVE ISSUES!!!
-
May 2023 by Stephanie Terlson
Always very nice. Be aware that we are in the post-Covid era and they are short staffed. Pharmacist is on break from 1:30pm-2pm. Be kind.
-
March 2023 by Dane Kalinoski
Worst pharmacy ever. Nothing ever ready when they say it will be. They are never there, close for lunches, have more limited hrs than everywhere else, never pick up the phone, and have mile long lines when they are there. I’ve tried to deal with it as it’s so close to my house but after them constantly wasting my time.. I’ll waste less of my life driving 30 mins elsewhere to go to a place that will have my much needed daily medication ready when they say they are. This place is awful.