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March 2024 by Cory Tanner
Rented a unit for $220 a month, 4 months later they were sneaky and changed my rate to $350. Dishonest buisness practices. Will never recommend to anyone.
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January 2024 by Aaron McCoy
Lynn at this location was an angel. She was the only reason behind this review. She was always courteous, available and kind. Rarities in the world of storage. Thank you Lynne for everything ?
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December 2023 by D Brown
Extremely helpful staff. They communicated with me on questions I had. Excellent group. Thanks
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December 2023 by Nathan Hall
I did a reservation online the setup was fast and easy after I got everything set up Lynn called and welcomed me to public storage and if I had any questions they were there to help I could not figure out the app for opening the door Matea was nice enough to be walk me through setting up the app and showing me how to open the doors and gates with it!
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August 2023 by Victor M.
Got what we needed at a great rate. Easy access, very clean. Highly recommend!
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June 2023 by Lynnette B
My experience with Public Storage has been very welcoming. Every easy and reserve it online. I would use them again.
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May 2023 by Audrey Tran
I had a very positive experience with public storage at this location in Hillsboro. It was easy to navigate everything. Even when it wasn’t, the people there were very kind and accommodating. Thank you!
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May 2023 by Anthony C.
I'm still new to this storage unit but it has reasonable prices and I love the location easy access especially with the app to open and close the gate I'm happy with it.
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May 2023 by Paymon S.
really disappointed in this place. so many things wrong. not safe!1) the hours marked on the building, on the card given to me, and online state it is open until 9pm. I have frequently gone to access my units and had the gates closed at 6pm. and several times I have been in the facility past 6 and left only to get a text sayin I am staying too late. 2) the facility attendant is almost never accessible. the bathroom is always locked if there is no attendant and there is almost never an attendant there. so I have no one to help me we questions. the 800 number can't get you to a real person. 3) doors within the facility are always not working. either broken and just left open, completely voiding any use of locks or codes to get in. just open to anyone. or locked and unavailable to be opened with I sign saying to use other doors4) I have on many occasions brought my truck and travel trailer into the facility to unload or load things into the units and trailer. I constantly get harassed by staff that think I am just sitting in my trailer. when I am in the units doing work to transfer things. I even had a customer break into my trailer acting with authority as if they worked there to tell me I can't be there. when I informed property management, they just told me I wasn't supposed to be in my trailer. though I had mentioned about 8 times that I was not. there seemed to be no concern that one of their other customers was breaking into ppls property on site. 5) the lights inside the unit didnt work. worst place to store your things.
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May 2023 by Nevaeh Cee's Catering C.
I had some of my furniture and memory keepsakes in Public Storage unit for a couple of years after my Father passed 2020-2023. If it wasn't for having a brand new sofa I wouldn't never used the unit but i wanted to keep the couch as we were in transition to finding another home. Fast forward to 2023, we were ready to move out of Public Storage and into a new home, excited that i could use my couch in storage in the new home! But, that was NOT the case. We found that our storage unit was infested with rat droppings and they had made themselves a new home in my couch! We didn't have any food in our storage unit. We had to throw a way the couch and some of our belongings. The same day, we talk to an onsite manager and she gave us the claim information and said she'd take a look. She came back and told us what we see are bugs. Bugs? How do you confuse rat droppings with bugs? We had storage insurance but when we called they said our insurance didn't cover rat infestation and that we would only be reimbursed up to $300! They NEVER told us the difference between insurance coverages. But ok, we were going to still file the claim. We just received the paperwork and looks like it's $150 just to start the claim. We gave up on the claim! This is ridiculous! I paid 2 years of having my stuff in garage to just trash most of the things that were there and not be reimbursed. So unfair! I would NOT recommend Public Storage located at 3075 SE TV Highway, Hillsboro they have rats and they will not cover your things if it becomes damaged.
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April 2023 by matt mecartea
I was helping my buddy Jay at his storage unit and Lynn came over asked us how we were doing? We said we were doing great. Then she informed us about new units that were available near the unit we were in and we were thinking about expanding. She has such a soft and kind spirit. There are a lot of storage places to rent at but she makes this one great.
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April 2023 by Shane Carroll
Lynn is doing her best to rectify the situation and cares about the customers and excels at customer service where too many nowadays fail.
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April 2023 by louietab
Lynn was very nice and knowledgeable…. Awesome to work with
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March 2023 by Jenny Nicholson
Staff was very helpful. The unit is clean and facilities are in good condition. The young man that assisted me changed the unit I had reserved online to the same sized one next to it with consideration to my ability to be able to open and close it. The original one required a bit more strength and coordination than I could accomplish my nerve damaged hand.
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December 2022 by Lawana Anliker
Easy access with their app is so nice. Just hit the open door button in the app and the door unlock. Online prices are the way to go. I like the fact that it's not far from where I will be moving to.
