-
November 2024 by Skylord Carnell
Thank you so much to the staff all my babies love them I'm jealous
-
October 2024 by Deena Crane
Everything was great and efficient but having the exam in the middle of a busy store was the only reason I rated a 4 instead of 5. The Veterinarian and Tech were awesome and efficient! Thanks Dr. Raymond and staff!
-
September 2024 by Lucy Heinen
Here's the deal, it's essentially a pop up vaccination clinic. I feel like most negative reviews were based on different expectations. When you come in, there's a little table to check in, and you hang out in the aisle waiting for your turn (if you get stuck behind a big weeny of a dog like mine, you might be waiting a while). It's just a little table in the back, open to the store. THAT ALL SAID, the techs and the vet were LOVELY. They were sweet to my pets, as quick as they could be, and all things considered, I think that 15 minutes for a stubborn dog and a scared cat to get all shots, blood drawn and heartworm test results was pretty good. The super duper bwave dog behind us put us to shame and was done in like, 2 minutes.
Most important though, is that if your pets are healthy, and don't necessarily need a full exam, it's a big money saver. It was about $600 for EVERYTHING to catch up my 2 adult pets (1 cat, 1 dog) plus 6 months of flea/heartworm medication for both of them. It's usually $600+ at the vet. For one of them, without the prescription.
Only down side, don't forget anything! In the chaos of my dog being ridiculous, the vet forgot about a food prescription (which is all good, I get it) the down side is that so far, because it's not an established clinic with an office, it's been a major pain to try to get in touch with anyone to get that fixed. Overall though, as long as you know what you are getting, and are happy saving a big chunk of cash, and aren't picky about the set up, the staff is great, and my babes are healthy, and to me, that's all that really matters.
-
April 2024 by marta lavadores
Time of appt was not respected had to wait longer than expected
-
April 2024 by Diana Engmark
Everybody was very professional and really show how much they care for the pets that come in every day.
-
November 2023 by Jinx F
I checked into my appointment 5 mins early. The vet had walked out the door as we were walking in. They told me it was because they closed at 1pm and their system didn’t show that I had checked in, even though we were waiting right there anyway. She was telling me this at 12:55, at the time of our appointment. If your vets are going home before your closing time at 1pm, do not give options to book for 12:55. I am livid, this seems insanely unprofessional.
-
November 2023 by Robin Kimmel
The check in tech was difficult and became very bullying when I asked a question about my cats.
-
August 2023 by Autumn !
This Vetco refused my cat during her appointment for her first shots. My cat is an indoor cat and is 1 year old and has no rabies or disease. When I brought her in for her visit she was a bit nervous and she only hissed once in her carrier. When the vets heard her hiss once, they automatically told me they refuse to give her shots because they think she is too dangerous. They said one bite could send us all to the hospital and that they would have to euthanize her! They didn't put any effort into trying to take her out or even try to give her the shots. They gave up right away and sent me out. I am very dissapointed because I gave them a background on my cat and all important info in which they said everything was going to go well and be fine. But they lied.
-
July 2023 by Diamond R.
Could give no stars if possible. My sister took her kitten here for vaccines. They over vaccinated the kitten. Found out after taking the kitten to an actual vet and showed them the kittens records. This is extremely disturbing and unsafe for pets. Do not take your animals here!!
-
July 2023 by Jennifer Arceo
Good affordable vet vaccines and patient friendly vet techs and veterinarian.
-
June 2023 by Brandi B.
This place should be shut down. I went in to pick up some food and walked by the small animals. They had three large male Guinea pigs crammed into a habitat barely big enough for one to move around. This is shameful!!
-
December 2022 by Idris Fewell
I checked into my appointment 5 mins early. The vet had walked out the door as we were walking in. They told me it was because they closed at 1pm and their system didn’t show that I had checked in, even though we were waiting right there anyway. She was telling me this at 12:55, at the time of our appointment. If your vets are going home before your closing time at 1pm, do not give options to book for 12:55. I am livid, this seems insanely unprofessional.
-
September 2022 by Christopher Sharp
We scheduled an appointment for shots a month prior to today 9-4-22. I arrived for our appointment and texted in to confirm I had arrived. I did not receive a response from the automated system so I went in. I was told by the person doing check ins that "our system is terrible and we can't pull it up so the back on the line is over there." I explained I had an appointment at that time and tried showing that the automated check in text messaging was still working and was just told sorry the back of the line is over there. There was several people waiting and I was told the wait would be awhile. Such terrible customer service and treatment, I guess appointments don't mean anything anymore.
-
September 2022 by Kaci R.
Don't take your dog to the groomers. Just don't. Service was always shoddy at best so eventually I only started taking my dog here to get his nails trimmed in between grooming appt somewhere else. Never had a problem before. I always say he's has a heart murmur, he's on medication, and everything is fine. This time the groomer told me that she "can't groom him, it's against their policy" and that she could lose her job. I asked since when, we've been coming here off and on for 14 years with no problems. Then another girl refers me to petsmart or the vet. Here's my problem; 1) she lied, it's not their policy, it's at the groomers discretion to deny service, 2) I scheduled the appt in advance and no one even asked me about it when I made the appt. If they cannot provide the service, do not make an appt with a client, 3) do to a lot of barriers in my life it was extremely difficult and expensive to even get there just to be turned away. Honor the appts you make or DO NOT make them. Do not turn people away from a scheduled appt because that particular groomer isn't experienced enough to do their job.
-
June 2022 by Local S.
I brought both of my dogs in on separate occasions for nail trimming/buffing and the feet/fanny/face trim on one. The first one I brought in just needed nails done but after I picked her up and brought her home, I realize, nothing had looked like it had actually been done. I thought that maybe her nails were just longer than I remember and they did actually cut a centimeter off. A few days later, I brought in my boy for nail and fff treatment and the same exact thing! Nothing had actually been done! I paid closer attention this time to the actual length of the nails and sure enough, they, nor his fff had actually been touched. I was pissed because I am stuck with their ridiculous pet plan and am getting charged every month but not actually receiving services. I should have just stuck with PetSmart as they did a fantastic job and you could see there were really groomed after each visit. At Petco, I'm pretty sure they just stick my dogs back there for 15 minutes and then bring them back up. It's incredibly frustrating and you can't cancel that plan.
