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September 2023 by harici nisanyan
The guys are helpful and the trucks are functional. However they won't return the deposit and mileage surcharge for over a week.
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October 2020 by Azadi Bogolubov
This review isn't specific to Minter Bridge location, as I was on the live chat on the website, but this is the location I'm renting from.I made a reservation last month, when there was an August promotion, and saw today that the price has dropped substantially for the same dates and locations, so I took the gamble to ask if there was a way to get a price match.Sure enough, they did, and even applied the August discount and a further drop as a kind courtesy.Even in these difficult economic times, there are good companies, and I am very grateful, as a cross country move is not cheap to begin with, to have customer service that goes above and beyond!
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April 2020 by M K.
Had an appointment reserved for a truck. Waited twenty minutes and they finally said sorry, truck is not coming. Sent us to another location twenty minutes away. Ruined our appointment with landlord to get keys to our new place, and also our appointment to pick up new furniture we had bought. In total it took an hour and a half to pick up a truck rental. Staff didn't seem to care. Will never do business with Penske or Home Depot again.
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January 2020 by Lisa Hunnicutt
Moved across country. Kinda spendy. Great staff.
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December 2019 by Tai Dang
Great service
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August 2019 by Prasanth Bathae Kumaresh
Got the 16 foot truck and the car carrier for an out-of-town move. Easy check-out process with helpful HD staffs. Had second thoughts about the car carrier and they had no issues cancelling it.
