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March 2024 by Darrell Miller
I enjoy the membership, but it's doubled in price.
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January 2024 by W Beebe
I love this place. Wonderful staff, great masseuses, especially Jorge at the progress ridge location
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January 2024 by Kim M
First I'd like to start by saying my husband and I have been members for a long time. The level of service we get by the therapists is great NO complaints. The problem is the front desk and scheduling. It is super hard to get an appointment that fits schedule. Problem solved you book a few months ahead! Wrong, I have been bumped 3 times my husband once, can't get rebooked. This results in packages stacking up. I have difficulty getting them to answer phone or return calls. They send this silly text with and automated system to respond, which does not help.Think twice before becoming a member. Very sad because many of the therapists are great, which is the only reason I'm not giving 1 star.
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January 2024 by Lorena Gonzales
Perfection
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January 2024 by Iain Fenyves
Good experience
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December 2023 by L. A
I feel relaxed when I have my massage and facial. The place is clean and the staff are very friendly and professiona.l
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November 2023 by mirella cotrina
This my first time going there. I was a nice experience. The representative at the lobby were friendly and took the time to walk me through the entire process. The massage was awesome. Highly recommended.
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November 2023 by Jonathan Alexander
Where to start..? This is going to be summarized because this review is over the span of 1 year trying to schedule a simple massage.It starts with purchasing a $260 package for my girlfriend, to which life happened and she was unable to schedule immediately after receiving this gift.She attempts to schedule this massage and coordinate with this location based on her busy schedule. Her work schedule at the time only allowed for 1-2 days out of the week. They reached out to her to let her know that they were a few months out and they would reach out to her within a couple of weeks if anything opened up.She never heard back so she left a voicemail, but still no response. My girlfriend is not one to continue to reach out when she doesn’t hear back.I then decided to call them and figure out what the hold up was. I called them to inform them that my girlfriend had not received a call back. They apologized and said they would call her, still no return call.My girlfriend never heard back so I went into their location. I told them that I wanted a refund on the gift card, but the manager said they don’t offer refunds on gift cards. I asked for their corporate number to which I received it and contacted them. I spoke with someone that was able to only reach out to the location I was dealing with and figure out the scheduling issue.The location reached out to my girlfriend to schedule and determined a day. They canceled her appointment 5 days prior to her appointment. At this point I’m just exhausted and frustrated. So I left another message with corporate and they have never responded.I’m sure I’ll either get no response or I’ll get some story about how they tried or they want to schedule and make it right (I took notes during this journey). I will never waste my time with this place again. Good luck to those who do.
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November 2023 by Michelle Hamilton
I love it so much I got a job as a wellness consultant with them.
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September 2023 by Ericha Cook
Love this place!
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August 2023 by Vladimir Meltzer
Great face spa last but not good previous timeIncredible service level on massage and facial from Teresa and Shayna with value added advice last week.
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July 2023 by Brenda Aguirre
I just had a facial done it was a clarity diamond glow done by this lady name Minna or Mirna. I had a diamond glow done before not by her but she was rough with my skin. She seemed in a hurry and wanted to finish fast because it hurt my face. She was rough with the exfoliation, with the extractions, she kept plugging my nose making it difficult to breathe. IT WAS NOT AT ALL RELAXING! She left my face red and really sensitive. Do not book with her!Edit: In the end I decided to cancel my membership as I will not take that chance again of someone burning my face again.
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July 2023 by Sandeep Dey
For anyone doing desk job, potentially can have bad back ache, also if doing a lot of gym and running , you can go for deep tissue massage, it's my favorite, I also like the Himalayan stone massage.
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July 2023 by Jesus Cruz
Everytime my bf and I have been we've had great experiences. Had to call to get more information about credits on my account and other general info and was able to get thorough information regarding next steps. Christe T. (Not sure if her first name is spelled correct due to my handwriting when I noted it) was super helpful, responsive, courteous, and personable when as answering my questions. Not just that she made sure I understand any and all charges. Definitely recommend this location. Not sure why the other reviews on here are surprised about prices as a lot of the prices are mentioned upfront in writing, from reception, and when you're in the room. Facials and massages here have always been great. Haven't had a negative experience here and if I could I would keep coming here for future appointments!
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July 2023 by Loretta Akins
I was very disappointed. I went in for a basic facial. It cost approximately 119.00. The facial massage was nit that great. The employee apologized fir the towels not being very warm because she just arrived. I requested the scalp aromatherapy treatment massage for an add on. It lasted like a minute, no scalp massage just some tugging of the hair, and requested peppermint and couldn't even tell she added it. For additional 15.00, complete waste of money. VERY DISAPPOINTED. Do not go here. I was just hoping to have a nice relaxing facial but niw feel super guilty spending so much money for the quality. :(
