First Tech Federal Credit Union is highly praised for its excellent customer service and efficient assistance. Staff members like Chris, Sabrina, Jamie Medearis, and Kyle are recognized for their friendly, professional, and knowledgeable support. They handle various needs quickly, such as replacing debit cards, opening new credit cards, and resolving account issues, even after scams. Customers appreciate the helpful guidance provided, including walking through app features and solving complex problems. The credit union is seen as a great banking institution, valued for its services, though some mention a desire to buy foreign currency again. Overall, the team’s dedication and professionalism make First Tech Federal Credit Union a trusted and highly regarded financial institution.
Chris helped with a change in our mortgage payment we were not notified about. Great customer service skills, efficient and friendly. Kudos to your team! Chris is a keeper.
June 2025
Sabrina helped me get a replacement debit card in less than 15 mins, really good service and allot easier than I imagined doing this would be!
June 2025
Top notch repeated service from Marcelo! Thank you so much!
