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“I got helped by the wonderful man named Charles . He was professional , quick and efficient, made the whole process very smooth. I had many questions regarding my account and he answered them in a way I actually understood. I didn’t feel rushed, I felt listened too and valued as a customer. I’ll definitely be returning to this location for the customer service and for Charles assistance. Thank you!”
“I have been with First Community Credit Union for over 40 years, and the customer service is outstanding. Never wait in line, they take the time to know your name and give personal care to everyone. I can not recommend Frist Community high enough.”
9AM - 5PM
17877 NE Evergreen Pkwy, Hillsboro
Banks
“Walked into the location at Evergreen Prkwy needing assistance resetting my pin. The receptionist Kyle walked me through how to complete the action using the First Tech App and suggested/ showed me some features I wasn't aware of. Kyle's customer service was spot on and greatly appreciated”
“We have our business banking at this branch. The manager and staff are excellent at customer service! They don’t make me feel like a number, I feel like they genuinely care.”
“Tiyana is the most amazing person. Her customer service is impeccable as well as so knowledgeable and makes the banking world understandable. She goes above and beyond at every turn. Plus, she’s just really fun. Thank you so much for always taking great care. Appreciate you so much. Wish more people had your commitment”
“I had a fantastic experience at the Hillsboro branch. The customer service was truly outstanding. I highly recommend visiting to discover more about WaFd Bank and how the Hillsboro team can assist you with your every day banking needs.”
“I love this branch. Would give them 10 stars if I could. I am greeted by friendly faces and receive great service from all of their employees. Branch manager Albert is caring and amazing and is backed up by a great team. I can have a stressful day and when I leave the branch I'm feeling better. As a business owner with business and personal accounts they take care of everything I need efficiently and always with a smile. Started with them when they were Columbia Bank and am thrilled that the transition to Umpqua has been seamless. You can trust them implicitly.”
9AM - 5PM
7350 NE Cornell Rd, Hillsboro
Banks
“Happy with the service they provide, always with a smile, always professional, but most of all they make me feel worry free, always Peace of mind , my attitude is not always great but the way they handle my business it always make my day better, I will always chose bank of america for my baking needs, thank you all from the managers to every clerk, bankers you all are great. ??”
“First Tech always provides an amazingly efficient experience as soon as you step through the door. They personalize your visit for even the smallest banking needs and in a quick manner that takes no extra time from my already busy schedule. Thanks for being a partner in my family's financial journey!”
9AM - 5PM
7345 NE Butler St, Hillsboro
Banks
“When our business was shut down for Covid our current bank would not participate in the paycheck protection program. This left our business without any assistance. We called every bank to see if we could get into the PPP through them. We were turned away by every bank except KeyBank. They are the reason that our business was able to survive the pandemic. We are truly grateful to KeyBank for actual being there to help local small businesses!”
“I go to America from Ukraine, and the employees of this bank helped me a lotAlthough I hardly spoke English and communicated with the help of a translator, they helped me open an account and the service was very good!”
9AM - 5PM
2095 NW 185th Ave, Hillsboro
Banks
“Very helpful and professional staff at this branch. I could not find any other way to review their Auto Loan processing department so I am writing it here.[First time] I applied online to buy back my leased vehicle in 2019, my application was refused for reason that some doc was missing and there was no recourse to submit that doc after the fact. And they refused to reopen the loan app after I had found the doc the next day. So I said whatever to myself and got the loan approve within a week with another bank.[Second time] I applied online again just last week for another lease buy back and they approved my loan within a week. During this time, no loan disclosure docs explaining terms and interest rate etc were shared with me. I got a call yesterday asking me to sign the loan documents in this branch and when I ask the caller about the "missing" loan disclosure she said I could see it when I would go to the branch. When I insisted to look at the loan terms ahead of walking into the branch, she said "I could just verbally tell you now". I asked her "Just simply tell me the interest rate" and she gave me an outrageously high number. I immediately requested her to withdraw my loan app. Within hours I walked into another of their competition and got my loan approved the same day with a very attractive interest rate.Key Bank should definitely work on their Auto Loan process if they want to increase their presence in this business.”
9AM - 6PM
6495 SE Tualatin Valley Hwy, Hillsboro
Banks
“Best experience!!! Ashley helped me open multiple accounts, both business and personal. Also got my son approved for his first car loan. All done in under an hour. Wow!!! I am beyond happy to be a CU member”
“Spencer was helping me out today with getting something notarized and helping me get a check. He was so great! I’ve been at the dmv all day and his kindness and helpfulness really brightened my day.”
“I’m still so happy with this branch, my dog loves her rides, and this is the only branch that still has their drive thru open in Hillsboro. I love this convenience not only for this reason, but when I have multiple errands to run I prefer to have the least amount of close interaction possible with people. I have an elderly parent and a spouse at home with a terminal illness. I don’t want to carry anything home to them if I can help it.”
“Very sweet kinda people they always help me when I need the right help. I go to the one in Hillsboro I love those one in Hillsboro Natalie you’re awesome I trust Chase Bank 100% everyone in there does their job just right thank to all you workers God bless you.”
“Excellent bank with exceptional customer service. Employees have a wide base of knowledge. Employees remember my name despite having only met me once. The best customer service I have ever received at a branch.”
9AM - 5PM
2381 SE Tualatin Valley Hwy, Hillsboro
Banks
“? was having issues with their system basically I was getting shut out in multiple ways from my account I reached out to the branch and found someone to look in to the issue and handle it .. she turned out to be a pretty cool chick and have run in to here at other locations ..I've been banking here since I was a kid and am giving this review because the help I received...Biggest issue with b of a is the way they do their books ...”
9AM - 5PM
314 E Main St, Hillsboro
Banks
“This is a small bank and so, still has great customer service. I actually looked forward to going in. They know their stuff. Although, a couple of times the computers were "down" and things had to be done by hand, which takes longer. Not sure what the cause was.”
“Not bad for wells fargo. Staff has always been quick about greeting and making sure you don't need other assistance rather than standard banking and waiting in line if there is one. The parking lot exits to 10th street and baseline are both best when taking a right and can get backed up during heavy traffic hours.”
“Great follow up on any issue. Knowledgeable staff all of whom go the extra mile to help. Great teamwork. Efficient and friendly. Manager is a great leader and Jessica goes the extra mile to solve problems. Best banking experience I have ever had.”
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“We just closed an investment home working with Ruby Manihani. By far the smoothest loan process ever was with Advantis or in other words with Ruby. From the get go, she was very prompt and diligent in screening us for paper works and once that phase was over and our eligibility was determined, there was no looking back. She was super quick and prompt in getting our pre - approval for our bid offers (even on weekends and late evenings)and this really helped us getting our offers quicker and to our advantage. Not just that, she was very kind and responsive to all my questions back and forth throughout the journey like a friend, I could just pick up the call and talk to her. My own agent was very impressed working with her as we had a time crunch to finish the closing in 21 days, she said she can do it and she did it. The whole process was breezy and infact we did not get any surprises on loan rates, or any hidden clauses ever , it was very transparent, as promised and worked to our fullest advantage. I would love to go back to her for our future investment homes.”