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February 2023 by Alex Guedea
Crooks! Kevin literally would not answer my calls so I could cancel the move which was out of my control. I left repeated messages on his phone and never returned my call. He finally picked up after the allotted time to cancel then answered the phone "yeah?" with a crying baby and water running in the background. Then he just said you didn't cancel in time. He knows he ripped us off. You have been warned.
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January 2022 by Denise J.
On 1/28/22 I hired Able Moving to do a 2 hour job 2 man crew to move 5 items, one of which was a china cabinet. Tebo, the lead mover didn't use the ratchet to tie down the cabinet properly, he stacked the chairs in front of the cabinet. They loaded the truck, I provided 2 ratchets and a toddler mattress to place in front of the cabinet to save the glass to the cabinet. Because the chairs were hampering the view of the placement of the mattress I unfortunately didn't see that he place the mattress on the bottom were the drawers are to the cabinet not the glass. Needless to say, the ratchet was not used properly to secure the cabinet, the mattress was useless to where it was placed and having the chairs directly in front of the glass instead of turning the cabinet around... all of the glass except for one panel broke. See picture below. Additionally, because I had a stand up piano, they wanted to charge me an extra $100. Mike Jackson, the owner would not provide a quote until I met Tebo. Note: I got the referral by Uhaul (moving labor) and didn't see anything about an extra charge for pianos. Nonetheless, transparency works better for me...After working for about 20 minutes, Tebo was on his phone for 45 minutes. Since I was on a time crunch I got annoyed. The other worker gave me his phone to talk to Mike about Tebo. When me and the other finished loading the truck Tebo said he was done and wasn't going to help me unload the truck. They left just like that. Is that professional???? In my opinion, save yourself aggravation, read all reviews of movers both bad and good.
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October 2021 by James Patch
Excellent movers. They had everything loaded and uploaded in just 4 hours. Very friendly also.
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August 2021 by Kira T
I have hired these Able Movers twice, and plan to call them again the next time I move.The first time I hired them was about 5 years ago; I just needed help moving some of my larger furniture into a second floor, one bedroom apartment. It took them less than ten minutes.The second time I called them to help me move out and they were just as efficient and cost effective. It was September 2020--in the middle of the Pandemic, and during the height of fire season, when all the wildfire smoke had blocked out the sun. Despite the apocalyptic conditions, Kevin was ready to put me on the schedule for the very next day! I asked him to schedule me for a day a few weeks out, and he was happy to accommodate, even tho that would be their second job that day.Kevin and Terrance showed up exactly when they said they would, and wasted no time getting started. They were a whirlwind, sweeping all my furniture down the stairs into the truck like it was made of paper. They piled all my little boxes into larger wardrobe boxes and carted them out and down the stairs like no big deal.The price is exactly what I expected to pay, even including tip, and they were done within the minimum time allotted by oregon state law. Even made a stop between my old place and new place to pick up an extra piece of furniture!I am so grateful, and look forward to their help next time I move!My only regret is that it took me so long to post this review ?
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August 2021 by Heidi VanDerVoorn
We have a scheduled move this Sunday and payed a deposit. They are not responding to any texts and the phone is not receiving voice mails. There email also just bounced back so I can only assume they took our money and ran! DO NOT CONTACT THIS COMPANY!
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August 2021 by Silvia T Stanton
Everything. We hired them to move our 4 bedroom home on July 29th in advance. The night before they were reached out to and it went straight to voice-mail. A voice-mail was left with information detailing pods delivery for the next day as they wanted the information. The next day call after call and no one picked up. Voice-mail messages were left by us and our broker with no response. Phone number and emails listed on website and facebook did not work. Calls were made from morning into the night. We were left to move everything in on our home in 100+ degree weather. My husband started experiencing symptoms of heat stroke. No one else was available. We have still not heard back nor received an apology. We are monitoring our credit card for fraud as they took our card information. Do not trust this company.
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July 2021 by Rachel Gottschall
I gave Kevin a $200 deposit and secured my move date of 06/25/21. No call no show on that date. Prior to making my reservation Kevin told me to have my things packed and ready to go that day, which I did. On the day of my move no word from him. No call. No text. Nothing. He did a no show. Kevin took my money and has completely failed to do his part. I had to contact my bank for a refund of the deposit. Worst service. DO NOT USE THIS COMPANY!! Not reliable. Able Movers? HA! More like UN-able.
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June 2021 by Noah Wolfe
They failed to show up or even call on the scheduled move date, after already taking a $200 deposit. They took our money and did nothing.
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May 2021 by Caitlyn B.
After I paid my deposit I received no confirmation or response. After calling 3 times the day I had paid the deposit for and getting no answer my roommates fiancé stepped in and called off his phone. They answered his call and when he asked if they were still coming they "weren't sure they'd make it" and 20 minutes later canceled all together without refunding the deposit. All in all a very stressful experience and waste of time. I'd suggest using another company, just to avoid the headache and hassle altogether.
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March 2021 by Andrea K.
Incapable movers... we initially gave specific directions for packing and properly placing a pinball machine. After requesting nothing be placed on the machine, they stacked many boxes of top of it. When we realized what had happened; we were given attitude for them to unpack and repack items. We were charged for two hours of repetitive labor. They then proceeded to have a misogynistic attitude acting as if we did not know what we were protecting. They proceeded to state, "The customer is not always right." "What would happen if every customer got what they wanted?" Their incompetence cost an over $1000 moving bill which they charged a deposit and did not credit toward the final bill. When we requested a refund of the deposit from the final bill they proceeded to state that the amount paid was not what was requested and we must have tipped them prior to services rendered. This is the biggest incompetence of business ownership and moving service. Do not use this group. Follow up: Damaged mattress due to them loading improperly into mattress protector and then sliding bare mattress on moving truck floor. Same issue with couch and chair. Pinball machine has a crease on frame due to weight initially placed on machine; after requesting them not to do so.
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March 2021 by Sara Bosch
These guys carefully moved my childhood piano down a flight of tricky stairs and into my new home for a very reasonable rate. They were very responsive to my initial inquiry and were able to quickly get the move on their schedule. I would definitely recommend them if you need a piano moved!
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December 2020 by Steven Pekarek
We were left hanging by another moving company (after paying) and had received a quick call backfr these guys in lieu of our emergency. Due to their quick response, 90 minutes later, our heroes arrived! They showed up and went to work. They’re very personable and keep the job the priority. Best clutch movers ever! Well worth the call and will be a repeat customer if/when it comes up.
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December 2020 by t2couger
They were efficient and friendly. We were happy with the quality of service they provided while moving our items to our new home.
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December 2020 by Robin Thorne
Super pleased with this service. They were able to fit me in last minute, and were very pleasant and efficient.
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November 2020 by Robbie West
Quality people. I couldn't have asked for a better group of guys to help me move an 8-person hot tub out of a tight, indoor space. Punctual, communicative, quick, careful, and safe.
