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March 2024 by Robert Martin
Shipped my TV in a box that I bought from Home Depot that said TV/Picture. Sent it out from Hawaii the day before I left. 7 days later tracking said it was still in Hawaii, minutes later mail lady shows up with it. It was the rural delivery person. She loaded my TV into her jeep (layed down flat), and loaded all the other box's, and packages on top of it....not happy with her decision.
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March 2024 by Susan Pawley
Amazon Prime package was not delivered with the excuse given as ‘animal interference’. Our driveway is long with more than adequate room outside the gate to leave a package where the dogs do not have access, should the driver take the time to travel up the lane.This excuse has been given in the past when we were gone and the dogs were with me. No dogs were present at the property.Amazon should consider ending contracted delivery as Hermiston USPS is unable to fulfill the obligation. All other delivery services deliver to the house and on time, including UPS, Fed Ex, water delivery, etc.
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December 2023 by Maxwell Rounds
Went to mail a single envelope. Filled out the form to send it as certified mail. The individual at the desk determined apparently its easier for me to go to a shipping company to then send via UPS or FedEx. Just wanted a tracking and receipt. Apparently that service isnt offered here.
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October 2023 by Lexy Santi
Tamathy or whatever her name was so upset to help me out. She was very irritated the entire time I was there until the next customer behind me who happed to be White came up, than her whole facial expression changed. She greeted HER with a huge smile. But when she was helping me out she was in a very bad mood. I paid for the service! I'm not asking for anything to be free?. I'm a PAYING customer too and thanks to all of us is that you have your boring job. NEVER RETURNING TO THIS OFFICE AGAIN.
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December 2022 by Jacob Reed
The hermiston “post office” continuously messes up or just plain loses packages constantly. Today dec 5th, my package was out for delivery, due by 8 pm. At 8 pm it said delayed. Mail was not delivered today. Worthless.
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August 2022 by karen ambrose
Very informative postal can answer questions need answered ?
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May 2022 by Kat_89
This place is the worst. I receive checks in the mail and the one I got today was completely damaged. They taped it up and taped up the envelope. Can't even go cash it.They apologize and say they are not responsible for damaged mail, even when they are the ones who damage it.
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August 2020 by Adriana no
My parents have Amazon Prime so they receive several packages a month, not sure if it's USPS fault of the same delivery woman we've had for years but 70 percent of the time she will not get off her car to deliver and she even went out of her way to lie and say we no longer live there. This is a very serious issue she needs fired!
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January 2020 by Shawna Thompson
Staff is unbelievably helpful and service is fast!!
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November 2019 by Sharon Crunk
Postmaster has great customer service 3 wrong packages recieved at my address. 5 lost packages for my address. 8 mistakes in 4 months at this new location.
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November 2019 by Sharon Fore
Postmaster has great customer service
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October 2019 by JACKIE HEATON
I live in a retirement facility. Two packages were expected yesterday. A book and a smaller package. I got the book. For the smaller package there was a "we tried but couldn't access the front door." There is a bloody, great press this to open door hadicapped device to the right of the door. It's hard to miss.
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October 2019 by weirdo girls
My mail keeps getting lost and now a package was stolen. Im sick of this and want to see some changes
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July 2019 by Alisha Hernandez
I run a business from home and I am very thankful for the Hermiston post office! Packages always ship out on time and the service is always great! If there’s ever an issue, they do everything they can to resolve it for me. Thank you for making my shipping process a breeze!
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June 2019 by Karry Lee
For my experience, I always receive neighbors packages and I would walk either a block or just a few house down to give it to the owner. Also, I've lost my package as well (so I'm assuming they either drop it off at another address or the pirate theft.) The delivery person NEVER picks up my mails whenever I put my mails in the mailbox. This has been the 6th times already! The would hide it with the pile that I just receive from them. Although the envelope isn't HEAVY at all, light as a feather they wouldn't even pick it up! Inside the post office, line is always long & only 2 person working in there. Very slow.
