OnPoint Community Credit Union provides wonderful and friendly customer service. Staff are helpful, courteous, knowledgeable, and efficient, completing tasks clearly and concisely. The credit union is very customer-focused and clear about fee schedules. Service is consistently excellent across multiple branches, with helpful assistance for transactions, refinancing, and personal finances. The experience is refreshing and efficient, making it easy to see why the business is so highly recommended.
I went in this afternoon to deal with Statement of Lien Satisfaction for a car and the gentleman who helped me was friendly, courteous and finished what I needed in about 10 minutes.
March 2023
Always convenient, always helpful. Best credit union I've ever used.
February 2023
The branch manager, Denise, was very helpful and friendly. She was willing to do all transactions and give valuable information.
