“It is all about the guy who helped me. He explains things in a way I understand. Super polite. I was very impressed. I will be looking for him next time I buy anything for my phone.”
“The Sales Rep Zack at the Clackamas Cricket was amazing he helped get my transfer info from metro and moved most of my info over to my new phone. Very helpful and nice individual.”
“Kyle did an excellent job helping me upgrade my phone. He very clearly explained the process and helped me with any questions. I am very thankful for the customer service he provided!”
“My wife and I were having problems with our old carrier so we went in to t-mobile near our house and it was the absolute best experience and choice we could have ever made.
Jayson was the most experienced courteous and professional sales associate we have ever dealt with.
He was patient with us and knew exactly what to do to transfer us.
We are very impressed, we will be going back and we will tell everyone we talk to about the professional way Jayson handled our predicament.”
“I've been with tmobile for 17 years, and this is by far the best service I've had at any of the stores thank you to both Ryan, and Adam M for the exceptional service.”
“I recently visited the T-Mobile store to upgrade my phone because it was completely out of storage, although it worked perfectly fine otherwise. I was fortunate enough to be helped by Chris. Instead of immediately pushing me toward a new phone or plan, Chris took the time to explore options for freeing up storage on my current device. He managed to free up a significant amount of space, which saved me from having to buy a new phone, and I really appreciate that.Chris also provided a thorough breakdown of the costs and benefits if I were to upgrade my phone and switch to a new plan. He was very transparent and knowledgeable, but there was absolutely no pressure to make a decision on the spot. When I'm ready to upgrade, I will definitely come back to see Chris. His honesty and customer-focused approach really stood out, and I highly recommend him if you need assistance at T-Mobile.”
“Gray was just wonderful. My display was destroyed and not only did he fix it quickly but for a good price. Much cheaper than any other options I had. He even rounded down the price to help save me a couple bucks. Bonus points for his wonderful attitude. I hope I never break my phone again, but I know exactly where I'm going if I do! Now I can get back to using my very addicting technology haha!”