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October 2022 by Custom Mosaic Creations
We picked up a Michael Kors watch at a second hand store. We went to Clackamas Town Center to see if they had any links they could be added to the watch band. The ladies there tried to help us out however they did not have the exact link that we were looking for. Their customer service was exceptional nonetheless.
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February 2022 by Theresa Lowery
Bought a gorgeous smart watch for my daughter's birthday. The store is filled with beautiful items and I wanted them all!!
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December 2020 by Evin Rattner
The sales reps were very helpful and knowledgeable about their product line. I called before stopping in and they were able to hold the bag for me since it was their last one in the style I wanted. Really appreciate the attention to detail! Thank you to Elizabeth (sp?).
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December 2020 by dan stoica
Amazing like always make sure you ask for Liana she was great
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March 2020 by Sydney Steidle
The young women who helped us were delightful. Of course, the product is exceptional!
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January 2020 by Madi Tway
Awesome!
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December 2019 by Katie Gibson
Terrible customer service. Ordered a bag online and tried to return it in store. They wouldn't take it because I got a discount on it so "technically it's final sale so you have to mail it back.". Called customer service, they said as long as I'm within the 30 days (bought the item on December 2nd and it's now December 13th) and it's unopened I can return anything in store for a full refund. So the associate at the store lied to me. This is the second time this has happened to me at this location. Last year they refused to take a pair of shoes back that I received damaged. Those shoes are still sitting in the box and plastic with the packing slip because they are damaged and I can't wear them. DO NOT SHOP AT THIS LOCATION, GO TO THE WASHINGTON SQUARE LOCATION, THEY ARE AMAZING.
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November 2019 by Maria Leitz
After a long day of struggling with my adoptive mothers gift I stumbled upon this gem of a store, the girls were so patient and sweet and answered wny and all concerneds i had. They were amazing. You are lucky to have such sweet ladies in your store. I had a horrible experience at the Macy's Michael Kors section and they made it so much better. They were extremely professional and sweet. Best $300.00 I have ever spent. Their upselling skills where on point, they weren't rushing me at all even though I popped in at 8:50pm helplessly looking for a bag for my overly picky mother. I am sure she will love it. Thank you ladies, wish i had gotten your names.
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August 2019 by Nora A.
Awful Service. The store managers in particular (Tala Rowshan) she isn't familiar or knows how to handle online orders - "pick up at Store" / by all means pls do not order a store pick up to this location. she is very rude, unprofessional and no experience when it comes to online orders. I placed and purchased online with a Clakamas Store Pick up option. I advise both my online order and also informed the store before hand that my sister would pick up on my behalf--- since it was suppose to be a birthday gift! All had already been paid for. Someone failed to add my sisters name to the order. when she drove 30 miles to pick up Tala would not give her my order. I called - offered to send a copy of my ID or Debit Card but she refused. She says there was no way she could give it to her. her Excuse "On-line orders are a totally different policies"/ YOU HAVE TO PICK UP but I called beforehand and another store manager I believe her name was Amber told me yes no problem, I've processed your online order, wrapped it and even added a happy birthday note inside it's all set for your sister to pick up. Long story short Tala cancelled my order and my sister had to pay it there herself. It was ridiculous.
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June 2019 by Richard Thagon
I'm reviewing this store from a outside prospective at this time, so it will be unbiased. I have only seen this store as I walk by and I must say it is very intriguing and seems very interesting. I will write another review with new comments once I visit the store.
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April 2019 by Ned K
Great selection and price. Shelby was extremely helpful and knowledgeable . I will be back
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April 2019 by Lorena Vereal
Bought a purse and it overwhelmed me with joy. Love the customer service that they provide!
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April 2019 by Gregory Burnett
My wife's favorite brand. We end up buying most online due to the stores limited selection and pricing to the top end.
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April 2019 by Susy's hernandez
Been here, its an easy mall, at times the store is too busy but always good service!
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July 2018 by Mar M.
Terrible service if you aren't satisfied with your purchase. 8 days later I try and return a bag that my wallet didn't fit in, and I was denied. Their policy is 30 days, and they didn't help me in any way. Never again shopping here.