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November 2023 by Cara Smith
Vincent - my sales associate - was direct and easy to work with. Had planned to go to one other store but bought on site without any additional shopping.
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November 2023 by Karen Ettinger
Your sales person Lin was delightful. She was warm and professional patiently showing the variety of mattresses you have to offer. She even called me a week later to see where I was in my decision. This weekend I brought my wife and we now have a lovely much needed new mattress.
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November 2023 by sarah wong
Linh and Laura were SO HELPFUL! Going shopping on the Friday after Thansgiving is intimidating but they were friendly, very knowledgeable about the different options and helped me pick a great mattress at a good value. Mattress firm thanks for supporting teachers!
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November 2023 by Scott Tom
My wife Adele and I dropped by to peruse. Katie was so nice and helpful. She knows her stuff too. She helped us find the perfect mattress at a fantastic price, we thought "why wait?". We bought it right there on the spot and couldn't be happier.
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November 2023 by Megan Martin
Linh listened to our preferences and was knowledgeable about the models that met our needs. She gave us the information we needed to make a well-informed decision and then gave us space to discuss our options. We appreciate that they offer eco-friendly options
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November 2023 by Cindy Trelstad
Great service Vincent really spent time to make sure my daughter was happy we shopped around and she came back because of the great service, good deal and recommendations of Vincent. She is in love with her bed and thst says a lot for a teen!! Thank you so much!
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September 2023 by Tom Braddy
Great experience at Mattress Firm. Salesman was friendly and knowledgeable. He made finding the right mattress easy.
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September 2023 by Babyjane W.
After looking in several stores experiencing a lot of disappointing Customer Service this had to be the best customer service and shopping experience I've had in a long time. Vincent the Sales Rep was so great and fit a unit in my budget with a free bed frame. He handled every thing so smooth and you could tell he enjoyed his job which is rare now. The company sent me timely emails and text letting me know my delivery time and notified me when they were 15 minutes out. Really quick delivery. The delivery men were right on time and set every thing up quickly. Thay were very polite and made sure they put the bed where I wanted it. I can't express enough how great this experience was.
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September 2023 by Margaret Vierra
Customer service was excellent, esp Laura! She listened to our needs, didn’t rush us and we ended up buying from this location
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August 2023 by Connor Frankston
I had a wonderful experience picking out a mattress with Laura! She was friendly and helpful. I am very glad to have been helped by her as she was patient, understanding and kind. She guided me to a purchase I am very happy with.
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August 2023 by Drew Schoening
Vincent was amazing he walked me through EVERYTHING! I haven’t purchased a bed before and he guided me through the entire process, was kind and offered insight without any pressure behind the sales portion. A great spot to buy if you are looking.
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August 2023 by Charles Fish
Went over lunch to buy a twin mattress and didn't have a lot of time. Laura assisted me and got me exactly the mattress I wanted at the price point I preferred. Excellent service.
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August 2023 by Ashlee Clark
Laura was awesome! She spent a lot of time to make sure I was happy with my choice.
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June 2023 by Keahe Ribuca
Super friendly and welcoming atmosphere! It was our first time shopping for a mattress together and Rose made sure we were taken care of!
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June 2023 by Chris Miller
We had Rosalind helping us and she was wonderful. She was so thorough and friendly and helped us find the perfect bed for us.