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“IncredibleI went to every Jewelry store in the mall first prior, not one had what I was looking for. They had it, I went in knowing what I wanted. I didn’t have to order either. Their customer service was amazing, I was looking for a rose gold chain 20 inch to replace the one I had that was damaged, and tangled from a different store. I needed it to wear my beloved pendant from Tiffany’s. Both women working were incredibly helpful, and had exactly what I was looking for. The chain I got is beautiful. At a great price. No other jeweler even came close to the quality, and chain that I got from them. Plus my old chain they untangled for me, I believe it was the owner, volunteered to untangled it for me, no cost, and gave me a pouch to store it in. I’m highly impressed. From here on out I go there first.I recommend you do so too, they do not disappoint.”
“This is one of my favorite stores in the mall. Never had customer service like Serenity's. She was kind and knowledgeable on Pusheen which I love love love. She was super helpful and helped us out greatly!”
“This place is the bees knees, I’d buy everything in here if I could!But I can’t.Oh well. Maybe someday.Probably not, though.It’d be pretty cool if I could, though.I don’t know.Nobody’s gonna see this, anyway.Skirt”
“Amazing place honestly, especially for some who’s very specific on my piercings. They have about anything you need. Owner is an amazing dude, helps out with any question or concerns you have !”
“I had been mulling over getting my 20yo engagement ring set in something more sleek and was saddened when the jeweler we got it from recently closed its doors. So when I found Joe Kassab’s during my google search, I decided to give them a try. They are family owned and I was told, only use diamonds rated on the high end of both measuring scales. The two women working greeted me right away and were very knowledgeable. Suzanne helped me find exactly what I was looking for and the other woman (I didn’t catch her name!) worked with me to get a price we both agreed on for trade in. The kicker, they not only reset my diamond, but also resized my wedding band the SAME DAY!! Their jeweler is onsite, no shipping it out to get work done. Overall, highly recommend, they def know their stuff!”
“Honestly this place has some of the most helpful people you can ask anything and they will either have it in store or they will look it up and help you find the closest place to help you if I ever come across something and I can't even find anything on Google about it I bring it into them and boom they help with in 10 min and sometimes it only takes that long cause they where already helping a customer who was ahead of you their service it a 10 out of 5 super good and funny guys oh and they have awesome stickers up front for 25 cents each or 5 for a dollar so worth it and the stickers are amazing”
“Wonderful helpful staff. Answered all my questions. Getting my mens ring resized and adding a prong to a vintage women's wedding ring. It is now a week later as they promised and the Jeweler did an amazing job!!! I would recommend going here if you need precious metal repairs.”
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“Inma and Cailen are super nice! They took care of my needs for resizing a ring and a watch. And my diamond ring sparkled like brand new! Thank you so much for your service!”