Burch's Shoes is known for its exceptional customer service and knowledgeable staff. Reviewers highlight Janette as a standout employee, praised for her kindness and helpfulness, especially when assisting families with shoe fittings. Customers have shared positive experiences with other staff members like Emilio and Catherine, who are described as informative and fun, providing great suggestions for shoe selections, particularly Hokas and Birkenstocks. The store offers a terrific selection of comfortable and stylish shoes, catering to various needs and preferences. Cleo has also been recognized for her ability to handle unique requests, ensuring customers find the right fit for specific activities. While some customers noted difficulty finding particular sizes, they still recommend Burch's Shoes for anyone looking for quality footwear and excellent service. Overall, Burch's Shoes is a welcoming place for shoe shopping, with a strong emphasis on customer satisfaction.
Very happy with my purchase. An employee with was there to help me find the best fitting Birkenstock. Thank you.
February 2023
Emilio and Catherine were super helpful. Emilio was so helpful, informative and fun to talk to! I would absolutely recommend this place to anyone looking for shoes, specifically Hokas which is what I went in to get!
