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February 2024 by Sheryl Langston
Tony greeted us and took care of our questions and solved our concerns quickly. I must say, it was an excellent experience today.
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February 2024 by Vick
Beware: Comcast's Early Termination Fees are Exorbitant!I regretfully signed up for Comcast's internet service, and I must warn anyone considering it to think twice before committing. Not only was the service mediocre at best, but the company's practices are downright predatory.First and foremost, the internet speeds promised were rarely achieved, and the connection was constantly dropping. It's frustrating to pay for a service that fails to deliver consistently. But what really left a sour taste in my mouth was Comcast's early termination fee.Due to various reasons, I needed to cancel my subscription earlier than anticipated. To my shock, Comcast slapped me with an $850 early termination fee! This fee is utterly unjustifiable and feels like extortion. It's outrageous that they would penalize customers so heavily for discontinuing their service, especially considering the subpar quality of what they offer.Furthermore, it's worth noting that there are plenty of better and cheaper internet options available. Do yourself a favor and explore other providers in your area before even considering Comcast. Trust me; you'll thank yourself later.In conclusion, Comcast's exorbitant early termination fees and lackluster service make them a company to avoid at all costs. Save yourself the headache and look elsewhere for your internet needs.
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February 2024 by Custom Mosaic Creations
This place was pretty busy when we went there to get a new phone for my brother. Samuel worked with us and he was very good at his job. He helped my brother purchase his phone and get it set up and ready to use. Super nice guy! We did have about 20 minute wait to meet with Samuel and then it took about 46 minutes afterwards and we were out the door with the new phone. Bravo Samuel thank you so much
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February 2024 by Deborah Wilson
Someone always at front booth... pretty busy
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February 2024 by Michelle Rolens
The AI couldn't understand yes or no so trying for a whole sentence was never going to work. Hung up
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January 2024 by Jeff MacDonald
I'd give this stupid company negative 100 stars on a review if that was allowed. Customers service is atrocious.
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January 2024 by Travis Schuler
I have no words to describe what has happened with our internet services over the past 2 weeks. I understand with the ice storms we had outages, that’s understandable, but over the course of the past 4 days since the storm has subsided we’ve had more issues keeping consistent internet connection than during the actual storm itself.. i get it. Trees fall on the lines, which can take some time to clear, but not four days. I’ve tried to be understanding of the situation, but my patience has run thin with this company. I’ve been a long time customer with you guys, and this just seems like blatant disrespect at this point.
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January 2024 by SoLuti0n_GG
I wish I could rate zero stars for this abomination of a company. It's crazy to think that they even retain a customer base at all. Their service is so inconsistent and I hear it from so many others but personally it's like imagine paying hundreds of dollars a month for your internet AND cable to constantly die for hours on end when there's no listed service outages or any discernable problems. Such an underwhelming and frustrating experience. So glad we're switching so that I don't wake up with the unnecessary desire to put my router in a blender EVERYDAY.
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January 2024 by Ashley Smith
Service has been off for 2 days. Verizon’s internet is working way better and cheaper..
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January 2024 by David Whittington
Only problem with xfinity is that it is forty dollars or more more expensive than dish network
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January 2024 by Khem Jones
REALLy NiCE StORE.
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January 2024 by Stephen Foltz
Staff are very nice. There is always a wait, even on weekdays. I have been extremely disappointed with Xfinity this month. I was set up on a 200 mps plan with NOW the 2nd of January. I got service on the 4th and it seemed good. However the Xumo boxes did not work with either of my TVs and Xfinity Stream didn't work with Roku. After 4-6 outages in one week, I returned the equipment and cancelled my service. Never again!
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January 2024 by william gonzales
All we heard about 10 times from the associate was"Unfortunately!" with this response from UNFORTUNATELY! I will never shop there again.
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January 2024 by Ryno503
Hurry up and wait just to pay more is what should be their slogan. Deuces.
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January 2024 by Jerry Mckinley
I've read a ton of really bad reviews for xfinity, but some really good... none in between.My own experience today at this Gresham store was 5 star all the way.The person who helped me, his name was James, and he deserves a great review. Easy to talk to and very understanding. I was trying to fix my elderly mothers account, and he couldn't have been more helpful...Thank you...
