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December 2021 by Andy S.
Waited in store for an hour and half for a prescription that I was told would take half an hour. I then waited in line to find out if my prescription was ready and I was told yes. I paid for it and was told to wait for the pharmacist for consultation. I waited another half hour, then asked if I could have my prescription and was told no because the pharmacist has to talk to me. i split with nothing. earlier that morning I had oral surgery and the antithetic started tapering off and pain was setting in. Those guys have no compassion or empathy and have no business being in the careers they chose. They have my antibiotics that I paid for, but wouldn't give them to me. i Don't have a copy of the prescription to go somewhere else.
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November 2021 by Edgar D.
7pm? You close at 7pm? Why? Short staffed ? Let people know. Came in today and about to go in when I saw people walking back all mad saying it was close. We are all taking out business somewhere else.
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August 2021 by Kim N.
I visited this Walgreens store for the first time. I am very impressed with the pharmacy services provided to customers. Both the technician and the pharmacist worked as fast as they could to accommodate all the customers and were courteous and helpful. I will spread the good words to my family and friends.
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September 2019 by Lana S.
I called a week ago to get established with Walgreens - transferring everything from Fred Meyer in Gresham to Walgreens on corner of Hogan & Burnside. The lady I spoke with said she would call and get my entire prescription history transferred over. I was overjoyed. Today my doctor sent in a new prescription to Fred Meyer, so I called Walgreens to see if they could grab it. 1) I couldn't understand the guy and he couldn't understand me, 2) come to find out, no one had moved anything over. I said thanks but no thanks and hung up. Where is a good Pharmacy in Gresham?? Fred Meyer used to be good before that store began hemorrhaging employees.
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May 2019 by JoyLynn S.
i am so pissed off right now!!! seriously!???? they are closed in the middle of the day!! dont they know how to stagger the lunch breaks?? i called them and talked to a human. told them i was on my way to get my med. no mention of being closed at all!! i arrive to find it closed. i asked politely if at all possible anyone can help me. i have to have this medication for my dental appointment!! they said, no, and then rudely i was told, "the have to have a lunch it's a state law you know!!" yeah, well i need my meds for my heart for my dentist appointment!! i think i will be switching to a pharmacy that doesnt shu egg down in the middle of the day!!!!
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February 2019 by James D. H.
This is a huge Walgreens. Much bigger than the one in Gladstone I think. We eat at a place nearby so Walgreens is convenient for us. We only get smaller items usually snacks. Makes munchies easier. No one wants to go to a mega store for a bag of chips! The staff is always helpful and cheerful. The parking lot is good. Always a spot up front to the door. The exit to the street is a little tricky but doable.
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October 2017 by Alabama J.
The reason 2stars is that they allow the homeless to sit outside door and beg for money .The entrance way and front and side of store could use lots of cleaning.My thoughts on healthy is also cleanness . Other than that staff was friendly and store was well stocked
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August 2017 by Jenny P.
Let me start by saying that I fully understand the huge opioid crisis and Walgreens concerns about it. I have little issue with a pharmacist calling my doctor to "verify" my prescription that I just handed to him in the form of a water marked hard paper copy. I don't totally get the rationale when he is not my doctor, or any kind of doctor, and there are no red flags such as multiple prescriptions from different doctors, but fine if he wants. *I must also note that I always use the same doctor and same pharmacy. The point when I get SERIOUSLY IRRITATED is when the pharmacist decides to hold up my prescription for hours waiting for a diagnosis from my doctor before he'll fill my prescription. None of this is communicated to me by phone or text or smoke signals. I only find out by going to the pharmacy to see what's going on. I am then told about the pharmacist's request and that my doctor's office is the problem because they won't release my diagnosis without me filling out a release of information form. So, I call my doctor's office and they inform me that I can come by and fill it out but THERE IS NO REASON FOR MY PHARMACIST TO HAVE MY DIAGNOSIS and the only reason I have to fill out said form is because this information is protected by HIPPA and the corporation Walgreens had no need for it. In the end, I got my paper script back from the over-stepping pharmacist that wants to play doctor and went elsewhere to have it filled but only after hours of my time was wasted. So, to Mr. Walgreens pharmacist on 223rd & Glisan- while I value the ROLE of a pharmacist and their knowledge of medications because I am a licensed medical professional myself, I don't appreciate or respect you questioning what my doctor and I have decided is best for my care. I feel that pharmacists have a valuable role and often catch mistakes doctors may make unknowingly regarding drug interactions or know a better suited antibiotic,etc. but you have no need for my medical DIAGNOSIS. If my doctor thinks I need X drug for a pain in my knee, a******* face, etc, your job doesn't change. I.e. If you did know why I needed pain medication it wouldn't change your job of filling what the DOCTOR ORDERED. That is way out of your SCOPE OF PRACTICE and I think Walgreens needs to reexamine their policy of allowing such ridiculous unnecessary prodding into an INDIVIDUAL'S PERSONAL MEDICAL INFORMATION especially when it is done on an irregular IRRATIONAL basis and in the end has no effect on the opioid crisis. Ps- they only get 2 stars because the rest of the store doesn't suck. Otherwise I would've put negative 2
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January 2017 by Priscilla S.
Pharmacist is horrible. Sounds like he absolutely HATES his job and can't stand when anyone asks for advice or assistance. Called and asked for advice on best medication for impacted stool, she was in so much pain for over an hour we were seconds from going to the ER. He seemed annoyed that I called and even more so annoyed that I was asking for help. He eventually suggested a suppository which my grandmother rushed to get. She also said when she was there asking him to point her in the direction of the item he suggested he just said "the medicine aisle " Great. Thanks dude
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July 2015 by Thay V.
This Walgreens by far is my favorite one in the Gresham/ Troutdale area. It is kind of out of my way but I will come here when I need a RX filled that I need the same day. The Store employees are friendly and alway greet you when you enter the door. The pharmacy service here is top notch. I can drop something off and usually get it filled in around 20 minutes. The pharmacy techs are friendly and helpful. I was here a few days ago and the tech called several other stores to locate some special eye drops for me that I needed filled. The pricing is comparable to other places. I come here for the fast, reliable service and the friendly faces.
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February 2015 by Annie B.
I'm new to the state of Oregon and I haven't had my fair share of run ins with "friendly" store clerks since moving to the PDX area. This Walgreens obviously knows a thing or two about customer service, and trains their employees VERY well! Always have everything I need, everything is almost always in stock, as stated...very friendly cashiers, and store clerks always more than willing to give a helping hand or answer questions when I need it.
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November 2013 by A F.
I stop here often on my way to and from work. The employees are always extremely friendly and helpful, the prices are low, and they always have the "basics", plus a few other fun things. Plus, they always have super cute holiday stuff!