-
April 2024 by Conway Brelin
Gresham Washington federal is an amazing bank, great employees and incredible help in all banking needs.
-
April 2024 by Sheri Hales
Wonderful Financial Institution - Andrew is amazing!
-
April 2024 by Shilo Jeannis
I had a fantastic experience during my visit to the Gresham branch today. The customer service exceeded my expectations, with Andy and his team showcasing, exceptional support and maintaining consistently positive attitude throughout.
-
April 2024 by Scott & Tamera Mac Kinnon
Mr Andrew Johnson has continually provided outstanding customer service and been a wealth of knowledge to our family. Our 92 year old mother needed her account changed to her trust. Andy and his team explained the process and contacted us once review had been completed. We have been so impressed and comfortable with Andy we established a new CD account ourselves. We reside in the Columbia Gorge but would rather travel to Gresham to work with Andy. Mom recently opened a CD. Andy was patient, professional, and kind. Mom isn't very patient herself with these processes at her age but she really took to Andy and mentioned when we were departing what a nice young man he was. She doesn't impress easy. Our CD account is the first account with WaFd Bank and its because of Andy and his abilities, knowledge and friendly professionalism.Regards,Scott and Tamera Mac Kinnon and Marlene Armstrong.
-
April 2024 by Jerry Johnson
Top notch service and always fast and friendly. I would recommend if you’re tired of the big banks and their bad service. Feels like how things use to work, when everyone knew your name and actually care about you and not just how much money you have deposited.
-
April 2024 by Carlye
Andrew and Victor are extremely knowledgeable and patient employees. Thank you for working diligently to complete requests and always greeting me with a smile and a great attitude!
-
April 2024 by abby gabby
Today I went to the WaFd bank on burnside and gresham I can't says enough about the Manager that was helping me he is so amazing politeness and really helpfulness this is the first time I found a banking so helpful Thank-you Andrew Johnson for the amazing service ? ? I will recommend your banks to families and friends. Thank-you for your help Andrew Johnson.
-
April 2024 by Sarah Tallent
I had such a wonderful experience at this branch! Andrew Johnson was professional, fast, and friendly in helping me with several matters. He was able to set me up with a money market account, explaining the fine print along with applying for a credit card. After an excellent experience here, I went back to have an urgent document Notarized. He was able to provide the service instantly! I will definitely be a long term customer, thanks to Andy Johnson and his friendly staff. Thank you for keeping up the great work, I’ll be back soon!
-
April 2024 by Javier Ayala
Fantastic bank, great people, and great operations. Have used all sorts of banks for personally and for business, but this branch stands out in a few ways. One they get to know who you are, anybody that comes in it’s on a first name basis! And this is not an isolated comment, I see this happening with anybody out side of me. I’ve even seen businesses owners bring them food! Speaks volumes on the people inside of this branch. 2nd thing would be how easy it is to get what you need. Not to throw big branches under the buss, but I’m running a business and time is the most valued asset. And unlike the big banks, I can get in and out when I need to. I can go on for ever, last comment Gresham WaFd branch is top notch!
-
April 2024 by Fred Atwater
The friendliest bank in Gresham. They treat you like a real person and actually care enough to get to know you. If you have a problem, the whole branch will drop everything they are doing and pull and all hands on deck to solve it ASAP. 10 out of 10.
-
April 2024 by AJeight3
Smart, and fast service. I had an issue that another institution couldn’t solve in months that this branch solved in a few days.
-
March 2024 by Forest Aske
Courteous Bank Employee's.
-
May 2021 by Loni B.
30 minute wait at the drive thru. Teller was apparently new and rude. No apology. He simply said the lobby is also open, yet the sign was displayed stating the lobby is closed. My simple check deposit took way too long. I like WaFd Bank but will never go to this branch again.
-
January 2021 by Andrea B.
After 5.5 years of being with this bank for our home mortgage, we refinanced with another institution. We waited until the interest rates decreased enough to make financial sense to refinance. I have never been happier to leave an entity behind like this in my life. 5.5 years ago, I was called a nasty name by one of the Washington Federal underwriters during our purchase. We were too far in to back out, so I tolerated the very personally offensive statement that this person made to me. 5.5 years later, that underwriter's name is one that gets brought up when friends, family and acquaintances ask us how we like Washington Federal as our mortgage lender. Deborah Ware, you'll never be forgotten for your unprofessionalism and I'll never refer someone to Washingon Federal because of your behavior. And, now we are done--the chapter has ended and we have a new lender with whom we look forward to partnering for our home loan.
-
September 2020 by Bonnie Rangsith
Very professional customer service very friendly courteous