Banks in Gresham, OR

“My wife and I recently did a ReFi on a Loan that we had with another establishment that is not currently doing ReFi's and this was a huge turn off for us.I took the wife into the Gresham branch and we met with Rholonda.She was and still is very professional, courteous, quick on her feet and really goes that extra mile to take care of her customers.Her ability to get us into an agreement that was and is more beneficial for us was a GYMONGOUS help to our situation.Within a matter of a day or so from going in to see her, she had our paperwork put together, docs signed and the Refi complete and she made this process so easy and understandable for both the wife and I. Being with Oregonians has been so amazing and Rholonda is a HUGE ASSET to that office and the company as a whole.Looking forward to doing more Business in the future not just with her, but the branch as well.Rholonda Thanks again for everything.SincerelyLarry & Kathy”

“I was assisted by Holly Savage. She helped me with my auto loan and did everything in her power to help me during the process to getting my dream car! Holly was very pleasant to work with and helped me with any questions I had. Very knowledgeable and was a joy to work with. She even mailed me a personalized card. Customer Sevice at its finest! Thank you for everything Holly!!”

“I had a fantastic experience during my visit to the Gresham branch today. The customer service exceeded my expectations, with Andy and his team showcasing, exceptional support and maintaining consistently positive attitude throughout.”

“My sister and myself came today because we had a Deposit to make from the federal government that our other credit union Advantis Was afraid to deposit.
Thanks to Joshua Kauffman for helping us in a way our previous credit union would not which is why we are transferring all our banking here because we were treated well. Joshua has a sense of humor, but was completely professional and explained everything making us feel completely trusting with this credit union which we now call ours!!”

“I been banking with this Rivermark for over 10 years before they moved to this location. I never had a negative experience here as everyone was so nice, cool and professional.”

“I went in to open a Business account with Onpoint today . I was hesitant due to the negative reviews ,but a friend recommended me. Shane was super friendly! Answered all my questions and just overall provided exceptional customer service. I have not had such a positive experience at a bank in a long time. He was informative and thorough with everything I needed to know, and completed the process quickly . His service definitely made me consider switching my personal banking to OnPoint! When opening a business account go to Shane . ☺️ I wanted to tell his manager personally but she was with a customer .”

“I just want to say thank you to Steve. It’s the simple things that make people stand out. I had my debit card shipped to the KeyBank here so that I could pick it up because we were in the process of moving. I was told it was ready to pick up today and I had my three-year-old autistic son with me, and I called and spoke to Steve explaining to him that it would be easier if I picked it up through the drive-through teller, but he said that he would need me to come inside Because I need to show ID. As I was getting out of the cardigan side with my son, he met me in the parking lot With my debit card. I showed him my ID and was on my way. Like I said, something so simple makes a huge difference in peoples lives. You saved me time and stress. Like I said, my son is autistic, and it is a gamble whether he would be happy to be inside the building or not. Thank you Steve! There are great people out there.”

“I want to leave a comment of gratitude to the nice, friendly girl-manager (unfortunately, I don't remember her name), her workplace is the second from the left. I needed to open a debit card. The day before I contacted Wells Fargo three times, the first time I got an appointment in 2 weeks, I came, the manager said to wait because she is busy, although I came for my hour, the line is quite long, an elderly woman in a wheelchair, the staff does not care, the cash register is only open alone After waiting, the manager said that you need to make an appointment again, because it is not possible to do it today. And so today is my appointment again, I submitted my documents, and again I am without a card, since an appointment is scheduled from the nearest free dates on June 10. I'm just disappointed. My time, my nerves and everything in vain. And on the same day, I applied to the OnPoint bank. I was pleasantly surprised at once, smiling, friendly employees, cozy, clean (because in the previous bank there was dirt and dust everywhere, dissatisfied faces of employees, superior attitude towards customers) and here - everything is at a high level. I was especially impressed by the manager who provided me with bank services, she really deserves high praise, her pleasant, neat appearance, customer orientation and desire to help me, since I do not speak English well. She kindly explained everything to me, listened, and after 10 minutes I already had my card. I am pleasantly surprised. I wholeheartedly recommend OnPoint Bank! Their employees are the best!”

“I cannot say enough about the staff at this Burnside location. Always friendly, efficient, fast. I'd like to give special kudos to Rose Clark, who has helped me navigate a very difficult time in my life with compassion and understanding. Always with a big smile and greeting by my name, I can't imagine banking anywhere else.”

“Julie was great!!! We had so many steps to get our accounts straighten out and haven't been able to use my online banking in years. Snap - one visit with Julie and its all good to go. Thank so much for your time and help!!!!”

“From a business usage perspective, this branch has been excellent. Elizabeth, Kayla, and Helen have all been professional, courteous, and willing to assist in any way possible. Thank you for your business and taking care of us.”

“awsome bank ,, i went there held the door open when entering the bank and leaving the bank ,, wow i go inside and probally the nice bank manager told me he can help me in one of the rooms ,, i had a capitilone rebate check , it got cashed there for me with no problems ,, i usually go to key bank branch on eastman parkway ,, the eastman parkway branch some of the tellers there are very rude so is the branch manager ,, every time i go there to cash a rebate check or differnt check ,, ,, they want me to deposit the check then take out the cash ,, twice that key bank at eastman parkway did this ,, got so rude about it ,, i have been to other banks in my life all of them would cash my rebate checks with no problems ,, i would stay a way from the key bank branch on eastman parkway and burnside ,, go to the key bank branch on east burnside the one close to gresham fred myers ,, there awasome”

“I can recommend this branch and its staff wholeheartedly. Especially its Regional Banking Manager C.W. I had an awful situation, which needed immediate attention, and out of nowhere, dropping everything she was doing, including her own LUNCH she got on the phone for nearly an hour and a half and helped untangle a very messy mystery. My undying thanks and indebtedness go out to her. This is the kind of true PUBLIC SERVICE you just never see anymore. And what was in it for her? NOTHING BUT HELPING A DESPERATE PERSON IN NEED! Why I love WellsFargo., because of staff like C.W. a true ASSET TO HER COMPANY!”

“Great experience opening new accounts and ilove the app. The app is the reason I bank with b of a now. I almost never have to go into a branch, but when I do, the staff here is helpful and quick.”

“I had an entirely positive experience opening a checking account here with my relationship banker, Kelly Owens. Kelly was incredibly understanding and kind, making the process smooth for me as a first-time account holder in America. The lady who welcomed me and facilitated my meeting with Kelly was also very nice (though I didn’t catch her name). I walked into this bank with a smile and left with the same smile. The customer experience here was exceptional. I highly recommend this bank and branch to others.

Thank you all!”

“Came in to wire a deposit for some property I was buying and the branch manager Nicole was helping me out. Another customer came in pretty frustrated over some miscommunication and started being really mean to the workers, making them cry. Pretty much a “Karen” situation. Nicole had stepped in and tried to help while letting the client know not to make her employees cry and it was pretty cool to witness a manager taking care of her employees like that. It’s hard to find good places to work with bosses who care about their employees and the company at the same time and it was easy to see Nicole cared about her team and she balanced it perfectly with trying to be of service at the same time.”