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September 2023 by Nelson Balboa
Very helpful and resoectfull towards seniors too
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July 2023 by Rolling Thunder
Staff was awesome and quick
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June 2023 by Kat Heitzman
The employees here are rude and the Store Manager Darith is not willing to help out with problems with their employees. Bought 2 new phones from here and the employee didn’t know what he was doing so we asked for the manager who said if we can’t work with the employee then we can go somewhere else and he wasn’t going to help with the transaction
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May 2023 by Karter Hazdell
Unfortunately I’ve gone here many times but the new manager here at the location Darith is just not very nice at all
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May 2023 by Kevin M. Farmer
Great place, great people, I left understanding what was going on and what I needed to do. Was finally ready to step up from metro and they made it look easy.
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March 2023 by marina boggess
Jacob was outstanding today helped me out greatly and even set everything up for us made my day
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February 2023 by Diana
I had a fantastic experience here today! The staff here is the best. Fast, friendly, couldn't be better! Come here, you will agree.
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January 2023 by YJ ADVENTURES
Less than 3.0mps of download. Don’t waste your time or money on this service. #worstserviceever
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November 2022 by Hannah Lewandowski
We just got signed up with a family plan today. We were helped by Geno the manager and Alexis . We were extremely excited with how much money they saved us. We were on a family plan with AT&T and saved $100 a month by switching. Geno the manager spoke with me on the phone before I arrived and he made sure we got all the deals available to us. Alexis also found additional promos we were eligible for. They were both extremely helpful and made it a speedy process for us. We came in with our two small children so we really appreciate it getting in and out of there as soon as possible. They also took the time to explain all the different phones, and what would be best for us specifically. I would highly recommend the store.
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November 2022 by Custom Mosaic Creations
I drove my friend to this T-Mobile she is 70 years old and has a hard time using her phone. The people working here were excellent and helping her figure out how to use just the apps that she needed to use. Excellent customer service thank you
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November 2022 by Kendall Dallas
Freaking AMAZING customer service! I worked with Baylen and Geno and they were just stellar from the start, walked me through every process, helped me put on my case and even save one of my lost apps. Perfect service , 6/5 stars!! Thanks guys!
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November 2022 by Fred Coons
Jace was very helpful. He made getting my coverage settled.
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October 2022 by I “Izzy” F
I Stopped by today to convert a watch line into a phone line. I was greeted right away and was told that all I needed to do was to call customer service and they can help me with that. I'm confused as to then why is there so many T-mobile stores?..I let the same girl know that well I need to purchase a sim card at first she didn't understand and said no they can just switch it but I let her know well no it's a kids watch, it does not have a sim car in which she then said oh yeah. She quickly went to the back and let me purchase one.After I called customer service and let them know about my experience they confirmed that YES that can be done at a store which now leaves me in ambiguity as to why I couldn't just do that at the store. How is that considered amazing customer service? I understand that what I needed to do today at your store wouldn't get anyone an incentive but I am a customer.
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October 2022 by Steve Rhuman
Savannah is highly recommend. She converted 4 phones from 2 different carriers, and, was able to get passwords, which none of them want to give up. My daughter has had them for years and said they are great. Also we were tired of not having any reception.
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October 2022 by Rick Rutherford
I wish I could give 10 stars ?!The manager Geno and his team are so helpful and very knowledgeable. Great experience. ?
