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January 2024 by Daniel Saetern
I been banking with this Rivermark for over 10 years before they moved to this location. I never had a negative experience here as everyone was so nice, cool and professional.
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August 2023 by SUSAN CROWE
Everyone is so friendly, I love the virtual tellers, they're also extremely friendly
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August 2023 by James Stone
As always, friendly & helpful. Best credit Union ever!
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June 2023 by Matthew Dunn
It's by far the best bank/credit union I've ever banked with both the people working there and the bank itself!
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February 2023 by Brandon Y.
Juan was courteous and friendly when I arrived. He set me up with the right accounts and made it an enjoyable visit.
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February 2023 by WelcomeToBohnkers
Wanted to give a compliment to Jared Real for helping me open my new account last week! He was very knowledgeable of the process and although it took awhile, he was able to address all of my needs and was very professional. Even took the time to walk me through how to use the app and access online banking. Glad to be on board! Love my new debit card with Mount Hood and Trillium Lake!
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February 2023 by Joe Broderick
I was shopping for a new bank. Usually this process is a pain. However, the guys here at the branch Dan and Mylee were amazing. They were super kind and listed to me and helped me find the right products to fit my needs. No pressure. It’s the first time people at a bank actually listened. 10 out of 5 stars.
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February 2023 by KWW Media
Super nice people, they are very attentive and if you call for help it's a local number and local people too. The interest on checking is very good compared to corporate banks-it's much higher. I get 3% up to $15,000.00 !
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February 2023 by Malena Keppler
Been banking here for a while but it seems like there is only 1 mobile teller that is working . 4-6 people “working” wondering in the building but yet I have to wait for someone to come on the screen to get a cashiers check.
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January 2023 by Callie W
I opened my first account with RCU about a week ago; however, something weird happened when they set up my account because their system shows I had two cards, when I have only had the one. But it has never worked... ATM says card not supported, and its their ATM. Called in, answered a million questions, got transferred. Was told that a mix up happened due to the two card confusion and my card got deactivated in error. Told me they would reactivate it, but two days later I still cannot withdraw or deposit with my card. I am not sure I can trust this credit Union with my finances when they can't fix whatever is happening and I cannot access my funds.
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January 2023 by C W
I opened my first account with RCU about a week ago; however, something weird happened when they set up my account because their system shows I had two cards, when I have only had the one. But it has never worked... ATM says card not supported, and its their ATM. Called in, answered a million questions, got transferred. Was told that a mix up happened due to the two card confusion and my card got deactivated in error. Told me they would reactivate it, but two days later I still cannot withdraw or deposit with my card. I am not sure I can trust this credit Union with my finances when they can't fix whatever is happening and I cannot access my funds.
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November 2022 by Simone Mays
BANKER MELISSA!!!! IS AMAZING!!! Thorough, professional, very polite, great listener and KNOWS what she is doing. And she has really nice hair. I will only work with her from now on! MELISSA! Thank yo uso much for everything!
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October 2022 by Chris Brown
Lobby empty. People standing around and they still tell me to use the virtual tellers even though i keep asking to work with someone from this branch instead. Managers just stare at you then dip when they see your getting upset.
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September 2022 by Robbie
Horrible place to work! Management chooses favorites! Management lacks drive and motivation to assist members with complex issues. Also making fun of members after they leave has happened a few times.
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August 2022 by Colin Casserd
Horrible people work here. Yes, Janet. Horrible people. And no, I'm not going to call some random number to talk to someone in another state about my issue.Edit: Janet, I have never received a single email from you. Nice try, but that's a blatant lie.
