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November 2023 by Cecelia McCarthy
We have been using Orient Auto for over 30 years and have sent family and friends with high recommendations to use you as a local company never had any issues. But, after picking up our car last week I was truly disappointed when the front desk would not allow the use of the $100 off coupon to be applied to service of $1000 or more (which you sent to us), as it seemed like it was too inconvenient to work this in. I hope the customer service gets better, as now we are getting emails from you regarding service for our other cars.Respectfully,
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November 2023 by Rachelle Perry
I’ve been taking my car to Orient Auto for years. The first time I walked in the door I had a string feeling that they could be trusted. Their honesty, friendliness and value are what keep me coming back to them. I gave them 5 stars because they deserve it.
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November 2023 by Madeline Turner
As always, the people were kind and communicative both prior to and after the appointment. I know very little about car mechanics, but still left feeling confident and as though I understood what is going on and why. I’ve been going here for years and will continue for more years to come. Could not suggest Orient Auto enough!
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October 2023 by DeWilt
Took a Mazda to have a new carburetor installed and the lines hooked back up.. about $1500 later we pick up the truck.. carb should of been tuned for idle etc.. they didn't do any of that.. literally put on 4 nuts and sent it off.. I will never take another vehicle for service to them..
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August 2023 by Maria Sturgeon
they were very nice to deal with. First time visit, referred by by neighbor and I'll be back. Quick service and a very resonable priceServices: Air & cabin filter replacement
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August 2023 by Jessica Fisher
I always have the best service at orient auto. They really go Above and beyond. This is the only place i can trust that my vehicle is in good hands. And i Iove that they keep you very informed with the progress of your service. I definitely refer all my friends and family here. They're great!Services: Air & cabin filter replacement
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August 2023 by Tim Sommers
Hello everyone, I have been doing business with Orient Auto for over five years now and they always have given the very best service for my family. Their Tecs are some of the best that I have encountered. Very thorough, no mistakes so far.Timely repairs, the staff work very hard to accommodate you requirements.As a result of these qualities they are in demand...the wait is worth it! Tim SommersServices: Transmission
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August 2023 by B Nguyen
Based on my first experience I’ll give it 5 stars . Here’s why:- Donna had great communication from the time I received a quote and while my vehicle was at the shop.- Reasonable costs; the dealership quoted me higher.-The shop was clean and staff were professional.Overall, I would recommend Orient Auto Service to family and friends!
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July 2023 by Michael Quigley
Outstanding everything!!! From friendly and knowledgeable “front office” folks, to top-notch-techs, to quality of services, to clean-and-organized facility, to competitive pricing - I truly don’t believe you could find a better shop! I am extremely picky about those to whom I trust my “car health” because I carry my grandkids in my vehicles. That statement should say it all!Services: Transmission
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July 2023 by Holly Klees
Exceptional service. Donna was incredibly helpful from setting up my cars emergency service to a quick turn around. The price was fare and I appreciated the ongoing communication.
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June 2023 by Torreson Dieterle
They did a wonderful job! Extremely fair price and the work was completed quickly with no issues as well, plus the experience was very pleasant to say the least.Highly recommended, this will be my new go to mechanic shop from here on further.Service: General repairs & maintenance
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June 2023 by mary Y
We LOVE Orient Auto Service and the wonderful owners and staff technicians! They are very efficient, honest, and reliable!!! I have trusted them with my cars the last 10-15 years and will continue to use their services!Service: Auto engine diagnostic
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May 2023 by Courtney Casey
Orient Auto went above and beyond to hunt down parts across the country, interface with my insurance company, and keep me informed every step of the way after my car was broken into and damaged. They have been servicing vehicles for my family for over 20yrs. They treat you like family. Thank you. I will be back for any future needs.
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May 2023 by bearlange
We have taken both our cars here. Staff are kind and informative. Great response time and willing to answer our many question. Will go back whenever we need them.
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April 2023 by Sheila Resari
Our car was making a worrisome noise, which of course stopped when we dropped it off. Orient kept testing it until they figured out the problem—we appreciate how quickly they got us in, their patient detective work, and their affordable cost! Back on the road.Service: Auto engine diagnostic