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July 2024 by Lillian Mendoza
I'm a first time car owner Thank you Juan although he looked very young he knew exactly what he was talking about and was an amazing help in understanding and explaining why he suggested one thing over another he was super kinda and extremely friendly and never once made me feel like I was asking for too much and was quick on his feet!
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June 2024 by Richard McQuade
About 3rd for auto parts shopping.
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May 2024 by Ryan Taylor
Sunday morning, one employee, two customers, one phone call. Apparently to much to handle. I walked up to pay, the employee goes “one second bud”, then disappeared into the darkness of the back room. I waited a couple minutes and left. I’m not going to stand at a register with zero employees in sight forever. Staff your store appropriately. What is a reasonable amount for me to wait?…….Im not sure, you had zero cashiers, maybe another minute? Maybe 10 minutes? The other customer was waiting for a scan in his car, so it’s your best guess. I won’t even be back to find out.
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May 2024 by EALauto Lopez
Excellent
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May 2024 by Gresham Midas
San is the best and really goes above and beyond for his customers. keep up the great work.
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May 2024 by Sarah Heisler
This place was horrible! They were so rude and treated me very mean. I will never go here again
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April 2024 by Rolling Thunder
Store is always stocked staff is friendly and knowledgeable
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April 2024 by Leonard Ball
I'm a big fan of O'Reilly Auto Parts. They have many locations in the PNW and have good quality products and a great return policy. They also have a friendly staff that knows their stuff.
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April 2024 by Tony Watson
They had the part I needed and they price matched with a competitor.
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March 2024 by Lana S
I love oreillys. My experience always pleasant, staff helpful and nice and friendly. Very knowledgeable and able to explain and to show the products and service, very patient and sweet. Thank you ?
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February 2024 by Tiffany J.
My engine light came on in my car. So I went in and asked Donny if he could tell me what it was. He was just rude like he did not have the time to do it. There was not a single customer at the counter, besides the customer he helped before me. After he he got the code he went back in and said it didn't work. So he gave me a different reader and told me to do it myself, and memorize the code. I have never used a sensor reader before and couldn't get the reader to work. I didn't feel like I could even ask for help, after how he was acting. So I left I have never been treated so bad in an auto parts store before. Go to Advance Auto Parts, they are extremely helpful!
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February 2024 by Dorice H.
Extremely rude person working, I will go else where next time, he ask me questions I didn't know the answer to, when I ask what he meant he said very rudely just get your license plate number, horrible customer service. Only a one start because you have to have something
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January 2024 by Obaid Khan
It was my first time calling and visiting this location due to a coolant message I got on my dashboard. When I called, Matt answered and he was so nice. He actually asked if it was ok if he placed me on hold while he helped another customer! How professional is that!!!When he got on the phone, he listened to what I was looking for and I said I’d see him shortly. When I walked in, he knew exactly who I was.He walked out to my car with me and showed me where the reservoir to the coolant was and gave me a 101 lesson on my so much needed car skills.He was so courteous, so polite and had a smile on his face the entire time. I know I’ve found my go to place for all my car needs moving forward.
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January 2024 by jamie Ferero
My car broke down in Sandy Christmas eve, the staff at their sandy location was very helpful however they only had one of (it turned out) the two parts we needed to get my car up and running. The cashier at the sandy location assured me that we would make it just in time before they closed at six.I had my husband call to make sure they had the part in stock and unfortunately we were told they were closing early, and would not be willing to stay the 13 minutes it would take us to arrive, all before the store actually closed. I understand wanting to get home for the holidays, I’ll never understand the lack of human decency and drive to help another out. Especially during the holidays. I can only assume children work here.
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January 2024 by Alicia Smith
Got my headlights here. Wish they could have helped me install them. Headlights both burned out again within a year. Not sure if I'll be shopping at O'Reilly in the future.
