OnPoint Community Credit Union is a member-owned financial institution serving communities including Portland, Vancouver, Salem, Eugene, and Bend. Founded in 1932, it has over 90 years of experience. Reviews highlight exceptional customer service, with staff described as extremely helpful, super kind, friendly, informative, and thorough. Members report positive experiences with personal and business accounts, loans, and transaction disputes, noting processes are made easy and completed quickly. While teller lines can sometimes be long, the service is consistently customer-oriented, with staff proactively offering better account options. The credit union is commended for having members' backs and supporting financial growth, including helping to start a business. Overall, members report great experiences and consider switching their banking due to the exemplary service.
On Point is such a friendly Financial Institution. The Employees i.e. tellers are very nice and professional. It's great to see a Manager jump in when the line got Long. Everyone smiles. Totally refreshing.
August 2024
It turns out OnPoint Credit Union was robbed in Troutdale Oregon. We needed to use the ATM in the FBI and police were there so we went over to Gresham on Point Credit Union. Wow was that bank busy considering the bank in Troutdale had been robbed and everybody went over to Gresham. I use the ATM and everything went great.
May 2024
Miriam was extremely helpful, stayed thirty minutes after the bank closed to help us out. Super kind during a stressful time
