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October 2023 by Wren Goodrick
We have really needed to upgrade our very old mattress. We went to the location closest to where we live and Gerry greeted us right away. We let him know what we were looking for and he showed us our options without pressuring us on any particular brand. Once we found what we wanted he made sure we knew all the costs up front for the mattress and any extras we wanted. It was a very pleasant experience and we were in and out in less than an hour.
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September 2023 by Tia Fia
I've been coming to mattress world for most of my life and always had stellar service and quality, but Sean takes the cake! He listened to what I wanted, didn't try to over sell me, or fill me full of fluff, but found me exactly what I wanted (first bed I tried too) literally the fastest I've ever shopped at mattress world ever. And he's incredibly personable.
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September 2023 by Tia Jones
Sean was very helpful with making sure we were comfortable with our decision. Asked specific questions to ensure we knew what we wanted.Thank you so much for all your help!! ?
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August 2023 by Amber Schoenberg
Jerry worked with us to find the perfect mattress & was incredibly informed and helpful! We’re so happy with the service that we received.
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August 2023 by katie sichley
Gerry was amazing! He helped us find just the right mattress that was what we were expecting and more! Extremely professional and knowledgeable about mattresses and more. We are extremely pleased! So much so, that we will be returning when purchasing another bed for our guest room. Thank you, Gerry!
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August 2023 by B.J. Gores
James at the Gresham store was amazing! He was patient with our indecisiveness in looking for the perfect mattress. He explained all the different mattress brands, features, and pricing. By the end of our visit, he was able to make our bed buying experience enjoyable. Thank you, James!
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June 2023 by Maurice Moe
Had a great experience at mattress world ,purchased my new Sealy Posturepedic plus in queen size from Gerry Valvona with adjustable frame.Gerry was real nice and knowledgeable, I laid on a number of beds, he is not a pushy salesman at all, I think I went in three times trying out different beds until I finally found the one I liked. The delivery guys worked out great they were in and out ,and it felt like just minutes and hadthe bed set up ,got rid of all the cardboard and the plastic, hauled my old boxspring and mattress off It was an awesome experience. Thanks again Jerry.
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May 2023 by Aubrey Peirce
Best experience, customer services was outstanding, friendly and welcoming. They have great pricings and within your needs. Overall, I'd recommend anyone to go here and talk to Gerry for any bed and style within your ideal comfort. He'll help with the rest to get you what your looking for. Thank you Gerry!!!
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March 2023 by Kay H.
The most wonderful and friendly customer serviceever.Gerry led us to the perfect mattress for our needs.He was not pushy and didn't try to steer us to something more expensive, although he could havebecause we were ready to buy. He knew exactly what we needed.We would highly recommend this Gresham location andGerry to anyone needing a mattress.Thanks, Gerry!!! You're the best!
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March 2023 by Rebecca Hoover
My husband and I decided it was time to look for a new mattress. Sigh. Mattress shopping can be so overwhelming! Our first stop today was to Mattress World Northwest in Gresham, Oregon. James greeted us and helped steer us toward what we wanted. We DID NOT want to lie down on a hundred mattresses and then try to pick one. James asked us what we were looking for and gave us a handful of choices to try out. He was so knowledgeable about mattress construction, durability, fluff vs loft, etc., and readily answered our questions. Within 15 minutes he helped us narrow our choices down to two. Then it was up to us! :-) We bought one and decided not to go to any other store. We knew we had received excellent advice and accurate information to inform our decision and there was no reason to shop around. Bonus - the one we chose was on sale! It was not an overwhelming experience and we feel good about our decision. We'll get our new mattress in two weeks and we can't wait. Thank you, James, for making this a painless AND informative experience. We highly recommend you ask for James if you decide to shop at Mattress World in Gresham, OR.
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March 2023 by SON GEKO
Jerry was a pleasure to be helped with. Hooked us up with great deals and genuinely helped us out. Would highly recommend!
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March 2023 by Luciano Garcia
My wife and I came into the Gresham store location to purchase a new mattress. Brendan was thorough in explaining the benefits and differences the mattresses we were considering and did an excellent job at listening to our needs. Fantastic customer service and would recommend him to anyone who’s in the market for a new mattress. We ended up purchasing a mattress from purple and while we waited for paper work he set us up in their massage chairs. So considerate and thoughtful! For reference my wife is 5’9 and I’m 6’3.
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March 2023 by M T
Great experience. Gerry was extremely helpful and worked with us with the budget and needs we had. We didn’t feel pressured to make a decision right then or like we’d miss out if we didn’t. I’d highly recommend working with Gerry at this location. You won’t regret it.
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March 2023 by Phil Rader
James was very helpful in helping us select the best mattress for us. Very professional.
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March 2023 by Kyle L.
Came to just look at mattresses and was guided into buying the right one that fit our budget perfectly. The salesman made the experience very pleasant and did not feel that I was being upsaled on anything and made sure I got the right mattress we loved.
