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December 2023 by Custom Mosaic Creations
Great bank and the atm drive through is convenient.
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October 2023 by Jim Kight
Too bad there isn't six stars.Mr.Driver provided excellent service. I can't say enough complementary words about the service he gave me.
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October 2023 by Leland Pershall
Have been very helpful on fraud cases. Always try to help
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July 2023 by Andrew Krygin
This branch didn’t consider sending my debit card to me.
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January 2023 by Ellen Brown
Tyler and Joseff have been very helpful in all banking. They have been professional and easy to discuss working with my accounts and my deceased mothers paperwork. Thank you team!
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November 2022 by Candy Webber
I have never had any problems with Key bank. Been with them for many years.
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August 2022 by jim bob
not impressed with key bank branch in gresham on eastman parkway ,, the employee and branch manager so rude , best buy credit card company had to refund me because i took a purchace back to best buy ,cti credit card company sent me a 300 dollar check this not a 3rd party check,, the teller kept looking at the check like it was a fake check,,, , i have a direct deposit every month ,, i was not over drawn ,, had plently of money in the bank at least 3 times amount of the check ,, i wanted to cash the cti bank check ,, i did not want it deposited ,, this is the second time i had problem with this branch, the branch manager was so rude did not explain very well why just very rude ,and the employee kept asking me what is the check for i thought thats none of her bussiness and the branch manager so rudly told me she has the right to ask the question,, i told the bank manager that was standing be hind the teller i said going to close my checking account ,, very rudly said i was threating him ,,, i have a right to say what i want its my money and it had my name on the check made out to me,its not a new checking account i have had a bank account over 10 years never over drawn once ,,, iam going to switch to Columbia bank across the street,, i just called key bank customer service and filed a compliant,, i dont understand why they could not cash a 300 dollar check when i had lots of money in the bank and not overdrawn ,, years ago i had a anuity check key bank would not cash for me i closed my checking account with key bank went to us bank cashed a big check no questions asked and gave me the cash when it was even brand new checking account and also got aprroved there credit card,, in which iam also going to close 2 key bank credit cards as well i only went back to key bank because its close to me ,, but columbia bank is a cross the street so iam moving my bank account there. that key bank branch is dead somtimes ,, when i went to that branch yesterday only had 1 teller open and there was a person behind me at least the branch teller could have said we will be with you in a moment i was standing there mabe 4 minutes iam disabled have a hard time standing in one place,, that happened before at this location where only had 1 teller open,, look at the other 1 star reviews from this key bank location obviously has problems at this branch ,, long time at key bank ,,i just bought new checks i planning to stay there,, i moving my checking account to a better bank that cares about there customers ,, with out our money there would be no bank,, theres so many banks and credit unions in gresham that want your bussiness
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August 2022 by Scott Muir
DO NOT USE ATM!!! IT WILL STEAL YOUR CARD AND THEY WILL DESTROY IT!!! THEY ARE A SCAM! DO NOT USE THAT ATM!!
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March 2022 by Atigan Kane
ATM took my SSI card. I immediately went in and although they had retrieved the card easily and I had photo ID they refused to return it too me because "it wasn't their card". Very poor form and wouldn't recommend these people to my worst enemy.
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August 2021 by Mary Bessette
Always friendly, and fast service.
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July 2021 by DEE WOODS
So sad to see a bad review about Juan because he is always great and helpful! I use the drive up service at least twice a week and of all of the staff are friendly.
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August 2020 by Rogan R
Don't use the ATM at this location! It ate my mother-in-law's $200 and then said it couldn't complete the transaction.
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July 2020 by Mark Mitchell
I have always had exceptional customer service at the Gresham branch,no matter what I was dealing with .
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May 2020 by Matthew Clements
The guy "Juan" doesn't wont to do his job claiming each branch is different.
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January 2020 by Austa Arndt
Shona Jones is so incredibly helpful and goes above and beyond for customers! Thank you for your help!!