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March 2024 by Steven Backman
I had Shoko Riley helping me today with my taxes, and she was very nice and very helpful. They office staff were friendly and honest as well. Super fast and super efficient
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March 2024 by Madison Sullivan
I’ve been going to Jackson Hewitt for years and will never change company’s. The nicest, most professional people ever!
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March 2024 by Jackie Womack
We loved that shoko was able to help us file this year and was very nice we will be coming back again for sure !
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March 2024 by Amber Morris
This is my first year filing with Jackson Hewitt but Shoko helped us get the most for our refund and we had a very pleasant time doing so. Would definitely recommend her!!!
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January 2024 by Fuzzy Plush
Very helpful and answered all my questions
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January 2024 by Jazmine Bolden
Ms. Rosa is amazing, I love her so much! She is kind and down to earth! Very professional and fast! She is knowledgeable about everything you need and takes the time to explain! I have been with her for 3 years and I won’t go anywhere else!
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January 2024 by Kelvin Bolden
Rosa has did it again. It’s been 3 years and counting! As long as we are in this area and she is working here we will forever be customers. Thanks again for the awesome service!
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April 2023 by Lupita Zurita
The first guy that help us was unprofessional and rude. The lady at the front desk was also rude. We were about to leave without doing our taxes but then someone else came and help us he was much better and helpful.
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April 2023 by Juan Zurita
I went to get my taxes done, the guy who first help us was rude and unprofessional also the lady at the front desk. I was about to leave but then Joaquin come and help us out he was more helpful. But the other people were rude and disrespectful and didn’t care if they lose business.
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March 2023 by Karon Keup
After several years of problems with Jackson Hewitt tax preparers -1) more interested in answering and sending texts on personal phone than working on my taxes; 2) more interested in joining an on-line meeting than working on my taxes; 3) difficulty in understanding a foreign accent -- I was hesitant to return. But, thankfully my appointment this year was with a well-informed man who has many years' experience with Jackson Hewitt. My faith in JH has been tentatively restored.
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March 2023 by Chris Mandaro
The man who helped me was great but the pricing was rediculous… I had one w2 one dependent and one piece of paper with a tax credit … I was in there almost an hour and was charged over $600 dollars ? I could have hired a private cpa to do this at $150 an hour and filed them online for free in 20 minutes I think I was taken advantage of and I would like some recompense …
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March 2023 by Aliah Richmond
My tax preparer was amazing! She made the process fast and very pleasant. I have been with this location for years and will continue to use them in the future.
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February 2023 by Twyla & Sean Young
Very happy to have done in person this year! Rosa did amazing making sure we got all the refund back that we were owed. Very impressed and will be returning next year for sure. Thank you again and to her office staff as well.
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April 2022 by Patti Barnes
Did accomplish the task of the 2021 taxes getting finalized. Much time spent on preparers talk of vacation, family, etc.Told to come back to amend 2020 due to government card just sent of revenue not claimed for 2020. Now another trip, and not able to drive with broken leg/surgery(sister brought me). Why I could not do it then I do not know(plenty of time had we not had to talk of preparers vacation/family).Told of fee when finished which was much higher than quoted on the phone. Thankfully I had written down the quote but had to insist he stick with the price. The window even had the same price on a huge sign. Left not feeling confident about my taxes/preparer.
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April 2022 by GLORENE DRAKE
James Amos is an excellent Tax Consultant! I got back much more in both federal and state tax refunds than I thought I would. He really knows his stuff!
