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January 2024 by Michael Dennis
I've been told that once you find a mechanic you trust, don't go anywhere else. Well, I've found that trusted mechanic.Auto Firm has my trust and my business. They are up front with their quotes and the work they do is top-notch.They offer service on anything your vehicle needs, from an oil change to a cracked windshield. You can tell others trust Auto Firm when you pull into the secure parking lot.If your vehicle needs repair, give them a call or stop by.
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January 2024 by Alicia
I have nothing but good things to say about these mechanics and the staff as a whole.We bought a lemon and they have helped us from the very beginning. We have had so many issues with the car that they have gotten to know us on a first name basis. They were honest from the start about the car but we didn’t listen and have been paying for it since. All I can say it that I would recommend Auto Firm NW for your mechanical needs. Plus it doesn’t hurt to know your vehicle is safe behind the electrical fence.Thanks Auto Firm NW
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December 2023 by Monika Lal
Trustworthy, affordable, great work and wonderful customer service! Everyone is so kind and helpful. Best shop in the Gresham area. Beautifully maintained grass.Services: Electrical repair
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November 2023 by Jared Gavia
Excellent service, good people, no complaints! My car’s engine had been misfiring since shortly after we bought it; it’s now running better than I knew it could. Will be back, but hopefully not for quite some time!
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October 2023 by Kirsten Bowman
So happy with the level of professionalism AND price. They actually built a work around for our broken fuse box, in our '88 Volvo. Now it purrs like a kitten, and passed DEQ in one try.I will definitely be back, anytime one of our other very old cars gives up the ghost.Thank you!
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September 2023 by Aeron Sheppard
So this was my first experience with the business. I called the shop, described my issue, and they had great customer service. A local competitor did not have great service, and i actually cancelled my appointment to get service here. Im glad i trusted my instinct!It turned out the parts i needed were a symptom of a larger problem. The mechanic ( Steve?) described the the issue and took time to show me the damaged parts. Sometimes i get so caught up in my job , i forget how important maintenance is. Thanks again for explaining the safety hazards!The team had amazing turn around time, also got me tires, changed my oil, and had very fair pricing!! My 07' handles like a new machine ?I will be continuing business and recommending! Thank you so much ! ❤️❤️❤️
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September 2023 by E Bj
I have had work done on all my vehicles here. Everything from my 68 Chrysler to my RV to my 16 Honda.I have sent countless friends and family here and they take care of them as if they were their family also.Please know that you will have the problems fixed and not be taken advantage of in that process. The fix what is needed and nothing more.Services: Transmission
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September 2023 by Pattie Pepper
Scott was AWESOME! He was so professional, quick, and helpful. As a woman, it's nice to feel like you're getting help without being screwed over. If you want top notch auto repair and fair prices with a team you can trust, Gresham Auto Firm NW is the place!
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September 2023 by Andrew Beek
$1100 for rear brakes and rotors. They were unable to tell me this over the phone when I asked how much for rear brakes and rotors for my year, make, and model. I was forced to take it in for an estimate. Complete waste of time for everyone.
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July 2023 by Salee Jordan
Want an honest repair shop? Prefer not to be taken advantage of? This is the place to go! Just had two taillight assemblies replaced and couldn’t be happier about the service. My car and I will go here for any and all future car repairs.Service: Auto body & trim replacement
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June 2023 by Brittney Arellano
Tools were left under the hood and clamped on hoses after a $4,000 repair. Vehicle had been driven for a week prior to finding the issues. Very disappointed, loss of trust in services.Service: Auto brake repair
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May 2023 by T Wetzel
my car wasn’t starting and i let it sit in my carport for almost eight months before calling around some auto shops. i chose auto firm bc they were pretty close to my house. they diagnosed and fixed it for super reasonable price. despite being slammed busy they got my car taken care of in what i thought was a reasonable time frame, too. beyond happy to have found a shop i trust for any future issues. thanks y’all!
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May 2023 by Denney
Big thanks to the whole team for getting me back on the road quickly. I strongly recommend this shop especially if you need high quality work done right the first time!
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April 2023 by Jennifer Flores
They are quick and amazing at what they do. I lost hope on my car that had been sitting none operational for almost a year and got it running in a week ????
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March 2023 by Yunsong Wang
David are very nice and friendly.However, the parts being used are low quality. Both front and rear brake rotors and pads had been replaced for my ram 1500 on Feb 2022 to fix the brake pulsation issue.After around 1 year, started feeling pulsation again. And then Gresham Auto Repair replaced REAR rotors, pad and calipers (the parts for rotors and pads been warrantied, only labor and calipers being charged this time). However, I still felt vibration even after driving for more than 1 month, really frustrated. So I replaced FRONT rotors and pads by myself and the issue finally got fixed.I checked the replaced front rotors and pads by myself, noticed the front rotors already warped and pads been worn more than 70% after 9000+ miles mild driving without towing anything.Service: Brakes
