-
March 2024 by Deaaira Willingham
If I could give this store no stars i would ! Don’t get your phone fixed here . Horrible customer service, from the workers to the manager, they broke my phone and offered no other option . DO NOT GET YOUR PHONE FIXED HERE . They suck !
-
March 2024 by kylemcgeever
Shotty customer service. Rude.
-
February 2024 by thang khup
Do not come here for IPhone repairs! I came in today because my phone was stuck on the rebooting screen and when I came here to get it fixed they told me that the damage was irreversible and that I would have to essentially buy a new phone. Another place fixed it for just under $100.
-
January 2024 by Nick Smith
I recently had a positive experience with Battery Plus that I feel compelled to share. After encountering a defective battery in a product I ordered from Amazon, I was in need of a replacement. Fortunately, Battery Plus had the exact battery I needed.The process of finding the right product at Battery Plus was seamless, and their staff was incredibly helpful in ensuring I got the correct replacement. The new battery worked flawlessly, and I was impressed with its quality.What sets Battery Plus apart, though, is their exceptional customer service. Even though the initial issue stemmed from a purchase on Amazon, Battery Plus went above and beyond to assist me. Amazon promptly refunded the cost of the replacement battery, making the overall experience incredibly satisfying.I highly recommend Battery Plus for their wide product selection, product quality, and outstanding customer service. It's reassuring to know that there are businesses like Battery Plus that prioritize customer satisfaction and stand behind the products they offer. I'll certainly consider them for future battery needs.
-
December 2023 by Ruth Sherman
Good service, good products
-
November 2023 by Michael Siedlecki
The following is an example of how one bad experience can wipe out numerous good ones. Before today, had I been asked to review Batteries Plus, it would have been an easy 5/5 stars, hands down. I've been a customer for years and my experiences have been nothing but positive.That changed today at the Gresham Burnside store when I stopped in to buy a battery for my pickup. I brought along three additional old batteries to be tested. My intention was to leave with one new battery and one of the old ones, whichever one tested best, to keep as an emergency spare. After bringing them all in, the associate kept insisting that there was "no point" in testing the batteries due to their ages. After I explained what I was doing, he finally agreed but at seven dollars per test. That's when I hauled all my batteries back out to the pickup and went home.I'm not going to share the associate's name publicly but if the store manager or Batteries Plus would like more detail I would be happy to share an audio file of the entire interaction.
-
November 2023 by katherine black
Josh was knowledgeable and pleasant to deal with. My transaction was completed quickly and easily
-
October 2023 by Dennis Hutchison
Went to the batteries and bulbs store for a key fob battery. They wanted $22 for a battery and I could buy them on Amazon for two for $5. What a rip off
-
September 2023 by Nancy Seebert
I have been going to Batteries Plus for man ears for batteries, flashlights, and anything and everything related/ the customer service has been wonderful and consistent, they back their products which in my experiences is rare. thank you Batteries Plus
-
August 2023 by Solomon Risner
Not my first time visiting a Batteries Plus, but my first time visiting this location. Wasn't sure if I needed a battery on my Outlander Sport. Decided to visit and was immediately greeted when I walked in and asked what I needed help with. They tested my battery to make sure, and it was toast! I was presented with a few options and offered premium install (trust me, it's worth it).It didn't take very long to have a new battery installed and it cost less than most chain car repair places. It has a three year warranty and cost a little over $200. I definitely think it's worth it. I feel kinda bad for the installer since I picked a hot day but it needed to be done, and I could determine if hot weather was indeed killing my battery.Definitely give them a visit! Even for just regular batteries or light bulbs. You'll be pleasantly surprised.
-
August 2023 by Chris Grewe
Gresham store always has what I need, and their staff has been pleasant, quick and helpful!
-
July 2023 by Kalin Parsons
I had a great experience at this store. I had never been to a Batteries Plus before but had seen them around so when I needed some specific lightbulbs for new lamps for my new apartment, I decided to stop in. I was greeted immediately upon entering and offered help. The employee helped me find the specific bulbs I needed and even offered a couple different options. The employee then asked if I needed any household batteries which was great as I hadn't even thought about it and it saved me an extra trip to a store later. My only complaint was that the prices were just slightly more than at other places for the batteries but it's more than made up for by the customer service. Overall would highly recommend this place if you need batteries or lightbulbs and I will be returning next time I need either.
-
July 2023 by Julie Hedden
Great service, fair price, friendly staff cell works great ?
-
April 2023 by Russell Williams
Great people, virtually every battery I have ever needed is in stock, they take dead batteries for proper disposal. They are a bit pricey but the extras justify the price.
-
April 2023 by Gerard Muccigrosso
Fantastic!! That’ is all.Perfect score All elements of my service needs were seamlessly attended to and repair expedited and executed to perfection.Truly a perfect 10! retail experienceI’m very happy thank you!
