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July 2024 by Ronald Cespedes
Horrible services from Kelly Owens, I’m a truck driver and I have a cash advance card with my company name I show her my id plus my regular debit card from Bank of America were I was going to deposit the money that I need it, she refused to do it, she ain’t event try to look at my bank statement to look at my record. Do not step a foot in this location if you a truck driver or something similar don’t know how to deal with customers.
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June 2024 by Y S
I had an entirely positive experience opening a checking account here with my relationship banker, Kelly Owens. Kelly was incredibly understanding and kind, making the process smooth for me as a first-time account holder in America. The lady who welcomed me and facilitated my meeting with Kelly was also very nice (though I didn’t catch her name). I walked into this bank with a smile and left with the same smile. The customer experience here was exceptional. I highly recommend this bank and branch to others.
Thank you all!
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June 2024 by Sandra L.
Friendly neighborhood bank. Been with them for 15+ years. I highly recommend they're Safe Balance debit card account. $4.95 per month fee and your account cannot be overdrawn!
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January 2024 by Jonathan Reman
There ATM's are barely reliable, and for customer service they always have an excuse to put you off, even if you're practically the only customer. I only go to this bank because I use public transit.
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November 2023 by Natalie Shevtsova
Poor customer service, they act unapproachable, not willing to help. I felt very uncomfortable there as a customer.
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September 2023 by Rob Gray
Had some questions regarding my accounts. I met with Kelly. She was very helpful and patient. What questions she wasn't sure of her manager came over to assist. Thanks again to both of you.
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July 2022 by Denise Valdovinos
Why is this Particular location always closed. Their hours always say openings the following day and then the next day comes and they are closed. Might as well close the whole branch Down!
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June 2022 by Summer Paul
Worst branch for B of A. Never opened... is this location just going to permanently close down? Get over it already! Open up! Or just close the building permanently
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February 2022 by Denise Moody
Why is this Particular location always closed. Their hours always say openings the following day and then the next day comes and they are closed. Might as well close the whole branch Down!
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December 2021 by Alicia Smith
This bank is never open. I have been trying to go here for a week. It always says it is open tomorrow, but every single day they are changing their posted hours. How am I supposed to get into my safe deposit box?
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June 2021 by Gina Starr
This branch of Bank of America is so awesome.Yesterday I spent one hour with Frederick Forrester.He was so excellent helping me with all the details and changes regarding my Father's recent passing.The manager is Lynn Dilling and she is wonderful.I can't say enough thank you's to Fredrick for what he did for me. I hope you can hear the sigh of relief !!!I think I've been coming to this branch 9 years and I am SO SO SO GRATEFUL for their excellence!!! The entire staff is amazing. Thank you again Fredrick...THANK YOU TO ALL OF YOU!!!
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February 2021 by Homer Sapien
Customer service has been lost at this bank. They now close at 4:30 Monday through Friday and this was not the case earlier in the Covid season. They seem to have decided to cater to telecommuters who may have the flexibility to get to a bank earlier in the day but people who have to work till 5:00 p.m. and need to use in-bank services are out of luck. Take your money elsewhere.
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November 2020 by Miranda Duncan
Terrible customer service, everyone who works here seams miserable. I use the drive through to minimize exposure to Covid and because of my bad hip. I always have a deposit and a check to cash for my employer. I'm told, "we can't do more than one transaction in the drive through," although there are no other people in line. What am I supposed to do, give you one transaction and drive around and give you the other?! It's seams asinine that during Covid they don't encourage people to use the drive through, don't you want to keep your employees and customers safe? DO BETTER BOFA!
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September 2020 by Marsh Santoro
Convenient, easy access, usually not busy....
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August 2020 by martin bueler
WORST BRANCH EVER!!! In the middle of Covid19 crisis they close their drive thru and make people cram together on the sidewalk outside. The line wraps around the building! It’s Friday for Christ’s sake! Get someone in to work the drive through!!
