-
January 2024 by Jade Joseph
I have had the most positive experience joining Advantis Credit Union. Every employee who has reached out to me has been so friendly and helpful. Chris Loya has been the most helpful, by not only going above and beyond to explain the loan process to me, but also being compassionate with me during a stressful time in my life. I am very thankful to now be a member of this credit union.
-
January 2024 by Jeff Riddle
Advantis is great!! They've been great for my financial needs. Would highly recommend them.
-
January 2024 by Glenna Hendricksen
I have had a very positive experience this week with a young man named Greg at the call center. He has been kindness itself in helping me to sort out a problem with my credit card charges. I have been a member of Advantis for over 30 years and have almost always had good luck with getting issues taken care of but this young man goes to the top of the list. He is very professional and could get me information I needed to resolve my problems. He deserves the highest praise and respect in his job by any of his superiors.
-
November 2023 by Dan Johanesen
This is the first time in a very long time where I felt that I was not just a number at a bank and a real person. I had a very wonderful experience with Abigail who helped me so much today. Thank you
-
November 2023 by Matthew Sluman
I have worked with Advantis Credit Union for various loans and projects for over a decade now. I have always received outstanding customer care and courtesy, as well as excellent rates and flexibility with all of my transactions. I recently worked with Gary Shimafukuro on a complex loan arrangement. He did a wonderful job, and was quick with response times, as well as very helpful with complex questions. Thank you Gary, your professional help was very much appreciated.Matthew Sluman
-
October 2023 by Eddie Arndt
Dusty, It was fantastic working with you today! I’ve never in my life had anything like this, go that smooth! You were super helpful and communicated everything so clearly. Thank you for making this experience possible!Kindly,Eddie
-
September 2023 by Connie Sue
After my husband's passing and closing out his credit union account in another state, I wanted to find a local credit union to deposit the money. After much research, I settled on Advantis Credit Union in Gresham. Great location, wonderful rates, and fabulous reviews. When I went in to the Gresham branch, Macy helped me open a savings and checking account. Then we deposited the check, I got my debit card right there and then, and I was on my way. I was very impressed (and I was in banking for many years). I'm very happy I went with Advantis!
-
June 2023 by Kimberely Patterson
I had a great customer experience with Heather Gresham! She was friendly, transparent, knowledgeable, proactive, supportive, and I was satisfied with the end result. I appreciate her excellent service!
-
June 2023 by Gary Shimafukuro
I don’t visit the branch that often but the few times I have all the employees have been very helpful and professional. Thank you!
-
May 2023 by Sallie
I used navigation to locate their new office. Was surprised to be greeted by a human and then referred to a console!! Having no experience with this machinery I felt like I was in the wrong century.Update I had to make a in person visit this week and was treated like royalty. I love Advantis ' new location and office.
-
April 2023 by mary Lynn
Advantis Credit Union, the lady that helped me Cassandra was amazing five star service. Thank you for being a wonderful person and helping me with my loan and my due date for my vehicle. I appreciate you so much thank you Cassandra.
-
April 2023 by Steve R.
Solved all my banking and loan needs with direct deposit, credit and on line banking.
-
April 2023 by Just A.
I am so happy with my Advantis experience!! I visited the Gresham branch last Friday after having a really horrible experience with the credit union I was with.I did some online research and decided I wanted to try Advantis. The offered great new member perks and I wanted to stay with a CU, I do not care for the commercial banking industry, been there & done that!When I arrived I was greeted by the person who is at the front desk, who happened to be the branch manager, Gina. I let her know why I was there and she got me signed in right away. All of the bankers were currently with other members so GINA and I got to chatting and realized we had a connection to her home town in South-Eastern Oregon (very small town!), and had many other things in common which was just such a great way to start me relationship with Advantis.Once a banker became available (less than 10 minutes) I was set up with SHELBE, who was AMAZING!!! Shelbe was very knowledgeable and explained all of the account options so I could make the best decision for my needs and goals! Speaking of goals, has any bank ever asked about your financial goals? Well, I had never experienced that before and Shelbe did ask me, and I was able to actually think about that and let her know which in turn gave her a bit more info on me and what I was looking for.The whole experience and process was efficient and I felt heard and cared about. I have worked in many customer service jobs in my life and I still really value it and feel like most places are lacking in that department these days so to have such great service, not feel rushed, not feel like a number or like they are just trying to get me out to help the next person they took their time, answered all my questions and we started what I consider a lifelong relationship. Not to mention, I had to return to the branch on Saturday because I was having trouble logging in to my online banking (total user error, btw) and once again I was greeted at the front desk and set up with a banker right away (I wish I could recall her name, She sat in the glass window office right behind the front desk) and she was awesome too! She helped me figure out my error right away and fixed me up! I was in and out in less than 10 minutes. I even ran into Shelbe and she remembered me and greeted me as well! I say all this to say, it feels really really good to bank at a place that cares about you. There are a ton of options out there these days and I want to be a part of a place that values their members, treats them with respect, are real! Advantis ticks all those boxes for me, I am a member for life! Thanks Gresham Branch especially GINA & SHELBE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-
April 2023 by Anne M.
I have been a member for 30+ years and highly recommend. Courteous, friendly, and knowledgeable advisors are great to work with in branch, by phone and on-line.
-
February 2023 by Bill Wilson
I popped into Advantis Gresham a few weeks ago to buy a CD. Heather Malloy was the lady who helped me. She was patient, knowledgeable, and did her duty of offering me all the services they have available. She took it stoically and with good humor as I politely declined them all. I liked her.
