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June 2024 by Deb DeBoer
We were traveling and needed to refill meds at Walgreens in Grants Pass, Oregon. This location either needs another Walgreens nearby, or new management. It was inefficient in filling some prescriptions, and took too many days to fill it (they had not filled it in 5 days although they had the prescription), so we were not able to pick it up before leaving Oregon. That Grants Pass location also did not cancel the prescription we could not pick up, so we had to have another Walgreens call them to have the prescription cancelled! Every time we visited this location, there were long lines of at least 20 minutes, and that was inside the store, not even in the drive-through!
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November 2023 by Justin Colvin
Used to be the best pharmacy around. Now it doesn't open till 10 closes early and closed on Sunday
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October 2023 by Traci K.
I'm giving this review only based on my experience with the pharmacy. I did not shop there otherwise. I use another Walgreens in my home town and needed to fill 2 prescriptions while on my trip. (Side note: I tried to get this done before leaving but the one day I could pick them up, my local Walgreens was closed...I mean the entire store...because of a glitch in their payment system) I could never through on the phone so I went in. Only 2 people ahead of me, but only one employee working the register and the drive through and the vaccinating. It took awhile! I was about to compliment her on how calm she was with all she had to do, but no. An apparently new girl came to the register when it was my turn and she didn't know how to transfer a script so she had to ask that other gal. Then she told me that I did not have any refills but my other pharmacy had told me it was ready. So I politely mentioned that and was asking her to double check. She told me I had to call the doctor to send them the prescription, that there were NO refills since August. Weird because i just went to the eye Dr and they usually update it and dbl checked the pharmacy. Then this calm person got hot with me to where I looked at her and put my hand up and said "it's ok, it's ok, it's ok". I did not mean to touch a nerve or be the one to cause her to go postal! It was quite uncomfortable. I opted not to return and chose RITE AID instead! By the time I was leaving the line was so long! I'm guessing there was a good 30 plus minutes wait!
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October 2023 by Monica Putnam
Very kind staff. They were able to fill my prescription before their 1:30pm lunch break which I greatly appreciated. Thank you!
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July 2023 by Tiffany Maple
Although the wait time in line can be lengthy, the staff is always doing THEIR BEST to be quick and efficient with the customer load they have. Whenever I need help with a prescription, they explain things to me and help to the best of their ability. I'm in the process of getting a prior authorization which has been a complete headache. The Walgreens pharmacy staff have been so patient with me calling a million times to get this figured out! Thank you guys!
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July 2023 by Mrs. Z
Always long lines and excessive wait time.
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June 2023 by Joshua M.
These pharmacy workers are great, yea I might have to wait on hold a while but it's not their fault. They have always figured out my prescriptions. These 1 star reviews are from crusty old people and rotten young people who just do t understand much. The pharmacy techs are great, and will help you if you're a nice human
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May 2023 by cristee bergquist
WORST ,RUDE service ever.I'll never go back
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May 2023 by Diane Turpen
They do what they can
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May 2023 by Linda Ebling
Doesn't even deserve a single star. Takes 2 weeks and a call to the pharmacy to get a prescription filled. Drive-up window has been closed "due to staffing issues". Today the entire pharmacy was closed "due to staffing issues". Asked the manager if the pharmacy would be open tomorrow, her attitude and replies were beyond rude.
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May 2023 by Google user
Pharmacy! If I could leave negative stars, I would. I've never come across such RUDE and TOTALLY UNPROFESSIONAL people. Including the pharmacist! He argued with me about the meds I've ordered for the last two years, every month, over the phone (a usual 2-3 hour hold time, so kinda hard to forget) Telling me I'm wrong and those meds can't be ordered over the phone! And not in a nice way either. DO BETTER WALGREENS PHARMACY. RETAIN YOUR HORRIBLE STAFF AND HIRE MORE PEOPLE.
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April 2023 by Kim Novak
Pharmacy! If I could leave negative stars, I would.I've never come across such RUDE and TOTALLY UNPROFESSIONAL people. Including the pharmacist! He argued with me about the meds I've ordered for the last two years, every month, over the phone (a usual 2-3 hour hold time, so kinda hard to forget)Telling me I'm wrong and those meds can't be ordered over the phone! And not in a nice way either.DO BETTER WALGREENS PHARMACY. RETAIN YOUR HORRIBLE STAFF AND HIRE MORE PEOPLE.
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April 2023 by Michael J
Worst pharmacy in the area!
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April 2023 by Kristen H.
Zero stars for this disaster don't bother calling the manager he is a rude incompetent pos Once again I have been charged for a prescription delivery that hasn't arrived asked for it to be delivered when I went to store despite leg injury to find a line 40 people long barely moving. The drive thru once again closed cause the pathetic excuse for a manager can't handle basic staffing. Maybe if he bothered to actually train and manage it wouldn't be such a huge issue. That was at 11:38 am I got a call at 6:05 telling me they forgot to put in in with the deliveries 5 hrs prior they close at 6 and are closed all weekend so I now cannot get my much needed medication once again due to their incompetence. A good manager would get his ass in his car and deliver it himself with an apology. Will be moving all medication elsewhere Monday morning. Place is a joke filing a complaint with better business bureau as well as state medical board. Play needs to loose it permit to handle medication
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April 2023 by Harlan M.
I got Covid, I got a prescription for Paxlovid sent into this Walgreens. I called to have curbside pickup since their drive through is closed and they wouldn't answer the phone . The automated phone system is a dead end too. I ended up having to go in with COVID and stand in line. They then couldn't find my prescription. I started to drive home (which is far away) and they called and said that they found it so I turned around and went back. I still had to go in the store with COVID. (I was masked). I sure hope that I didn't infect others. I wont be going to this Walgreens again for prescriptions. The pharmacists are not there on weekends either so I couldn't get my script until Monday which is a major inconvenience. I'm going to try to find one that is open on Saturday s.
