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March 2024 by Michael Drummond
I spent $277.00 to mail three packages to Grants Pass and the Post Office determined the address was vacant. It was not. Now all three packages are being returned to me. I called Customer Service and it will take 2 to 3 days to investigate the error by which time the packages will have been returned to me. I am a 100 percent disabled veteran and it was difficult for me to mail those boxes in the first place. If I send something to an address I expect it to be delivered I don’t need a judgement call by the local Post Office.
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March 2024 by Stephen Layton
I have come to love the staff here at the GPPO. Mollie and Bridgette always make my day better. These folks work hard for us all.
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March 2024 by Alysha Neese
I am extremely frustrated that having my PO Box makes it so I can't get MY mail when it's convenient for ME!!!? It's becoming a freaking joke!!! If mail gets delivered on Saturday then the freaking PO Boxes SHOULD BE OPEN!
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February 2024 by T M
Very friendly but had a bit of a line, but it moved quick.
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February 2024 by M-67 Prefrag
They take your money and send packages ???
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January 2024 by Lance Dowd
It's the post office.you pick up or drop off mail.theres usually a good size line in the customer service area of the building.
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November 2023 by Jason Jenneke
Very efficient, friendly, great price and reliable.
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October 2023 by Kristi R.
if I could leave a ZERO I would! WORST post office for delivery service EVER! We either don't get our mail or we get someone else's and it can take them days to pick up mail even with the flag up! If you don't get yours they tell YOU to go look for it! I'm a disabled single woman and you want ME to go do YOUR job? I don't know why any emoyee would need to go 'postal' when it seems like no one can ever be fired for NOT doing their job! And forget calling them-you can't ever get through!!! No one bothers answering the phones!!
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August 2023 by J P
They change your hours for PO boxes. I would have gotten a box at any other mailbox place like the one across the street I would have more access. That was the whole purpose of getting a PO box instead of closing the post office Grants Pass police just need to go in there at night a waste of $88 for 6 months won't make that mistake again
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August 2023 by Denise G.Mustoe
The Grants Pass Post office on 6th street has always provided excellent service. My mail delivery person at my physical address is constantly delivering other people's mail to my box which makes me question how much of mine goes to the wrong spot....SO, I got a PO box, it's a little spendy& sometimes inconvenient- but it gives me peace of mind that I will actually recieve my items. Not just because of my carrier but potentially theft etc. I appreciate USPS very much!
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June 2023 by Clark L.
I was totally shocked to read the negative reviews on the USPS office. I go there several times a week. I have only received excellent service as well as observed excellent service to others.I have found the employees to be courteous, efficient and very personable. While every company can get some constructive criticism, I find it sad that more people don't post their positive experiences. But, like usual, bad news travels faster than good news.
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June 2023 by Steven Bradley
Just watched a delivery guy just toss my order across the front yard hoping it's not broken ?
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May 2023 by Gdub L.
First off a 1 star means your service is crap and your people are rudeI was going to go to this office t complain about Cave Junction and O'Brien post offices but judging by other comments on this page none of the Southern Oregon Post Offices work correctly. Their favorite come back to any question is "You made a mistake" Don't tell them they are wrong or they call it a verbal attack.
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April 2023 by Jeffrey U.
I've lived in 5 states, and Grants Pass has the absolute worst USPS by a wide margin. Apparently, opening media mail that contains DVDs/Blu Rays and then extorting you to pay $17 to take possession is the norm here. This is some kind of a racket, as DVDs/Blu Rays are allowed media mail everywhere else! Unscrupulous, shady practices in this town.
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March 2023 by Dwayne Boardman
Put in a package pickup and it was not picked up but I received an email saying package pickup was completed. Who's not doing their job correctly?