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September 2020 by Kyros Dartanian
The individual that runs their office or answers their phone is a liar. I don't do business with people who lie.
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August 2020 by Jason Miller
Cameron is very friendly. The spaces are clean, quiet and safe. The facility is backed up to a safe neighborhood. Best storage facility in Grants Pass!
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May 2020 by J J.
I rented a unit here for 3 years at $115 a month. Never late on payment, zero issues until this month I got a voicemail on a Monday threatening that they would call the cops on me for "commercial littering" I called them back Wednesday( I had surgery on Monday) asking why they were threatening me? They stated they called me twice on the Friday prior about me not having a lock on my unit and how I obviously abandoned my few things inside. They did call twice from a number not associated with the business and left no voicemails. Wednesday when I called they had moved my stuff out of my unit into a moldy leaky roof moldy "unrentable" unit and rented my unit to someone else. Keep in mind my rent is due on the 10th of every month and this all takes place starting on the 1st of the month. So essentially they collected rent from two different people for the same unit. When I called and said, am I required to have a lock? No. But it had been "2 weeks" since I had visited my unit. The lame a** excuses were laughable. "People might have thrown garbage in there, and it only had a few things in there" this company jumped to conclusions touched my stuff and pulled a shady business deal. Don't use them. Luckily I finished selling my unwanted furniture on Craigslist and got everything moved out before the 10th.
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April 2020 by Mykayla Pagels
I had nothing but extremely friendly service, the prices were great and I never had a problem.... but today when I went to go get all of my stuff out of storage to put in my new house after a year of it being in the unit, I found everything I’ve had since I was a teen (which was all packaged up very diligently) and from my very first apartment destroyed, it seems by water perhaps. Mold on my curtains, all of my wooden signs and my photos and frames. It completely broke my heart. I would be wary of the units that are not elevated and be mindful of what you store your belongings in, because obviously these are not the best at keeping your things dry and safe.
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November 2018 by Paula Doney
Very friendly service. Always willing to go extra mile to help you out. 1 of the lowest priced mini storages ive come across. I highly recommend them.
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April 2018 by Ingrid Burdg
I've been a customer for years and have never had a complaint.
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January 2018 by Finding Jamie
I rented a 5 by 10 there for the last year and a half with no problems. I was not behind on rent at all. In fact for the last 6 months I had authorized them to put it on Auto pay, no problem. The month of November comes around and they tried to bill the card from another name different from the one that was authorized through the bank. The bank declined it obviously without my knowledge. Instead of trying to contact me to let me know it was declined, Cameron sent out a notice to pay 80 dollars of this (rent was 45- the rest in late fees) by a date in December or my stuff would be auctioned off. I got it and immediately called and left a message with my number and that I wanted to pay it and to call me back. The next day we had not heard back so my mother called in to pay it on her card (the card that it was on auto pay through). She gave her card info and everything was fine. She then asked for him to break it down and what the late charges were for. He told her and so then she told him " so I am paying 35 dollars in late fees for your billing mistake?" He said yes... and when she told him that shed pay it but it was unfair to charge her daughter for his mistake he turned nasty. Saying he could do whatever the hell he wanted to do he was the manager. He could evict me if he wanted to. He didn't need a reason. Anyway so my mother has no filter and then told him he could take Viagra if he needed a masculinity boost and that he didn't need to evict a single working mother to feel manly. He then said **** you, and hung up. That same day the rent only was charged to her card. So we assumed he had cooled off and realized his mistake. Now flash forward to Christmas eve I got a 10 day eviction notice sent out the same day the rent was paid. Saying I had to be out Christmas eve. I didn't get the letter until Christmas eve because he didn't leave room for mailing time. So I went in in person the day after Christmas as they were closed. He didn't have a reason on the eviction. It just stated I broke my lease agreement. So I went in with a witness and asked him why he was kicking me out, and if there were any way I could fix it. He said no he didn't have to have a reason to kick me out. He said he didn't want to deal with my mom. So instead of telling us he would no longer be speaking with anyone other than me on the lease (because she questioned his mistake), he then just evicted me with no reason. He said no we couldn't work it out. He didn't want to deal with it and then get his boss involved and get fired. My guess is he messed up and don't want to tell his boss and get fired so he got mad and booted me. I live out of town so there was no way I could get out the same day. I asked for a lease because my stepdad is a lawyer. He then told me on the phone hours later "after consideration and looking over the lease I think I do owe you 30 days but will have to charge you." I agreed... whatever. I just wanted my stuff and to never deal with this j*** again right? Well when I come down to get my stuff a week later I open my storage unit and there is rats/mice in there. We see a couple at first but as I am going through my stuff, we found babies, and about 16 mice/rats. My stuff was eaten, torn to shreds, and there was ton of dead bodies and my stuff was peed and pooped on. I had to take everything but two boxes to the dump. I lost everything important to me. I called Cameron again to let him know I was out and that the place had rats/mice so in case they ruined other peoples stuff. His first response was to ask me if I had food in there (matter of factly). I told him no not at all. I have several witnesses who helped me unload and there was no food. I live out of town and never even went there so I had no idea. He basically brushed it off and didn't even care that it was infested and not even a sorry for my stuff being ruined. Then he proceeded to tell me that it's ok he wouldn't bother charging me for the two boxes I left in there when I left. I have
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January 2017 by Mike Burns
It is ran down and to high on the price
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November 2016 by Anthony Ruiz
Good, safe place to store your items.
