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January 2024 by Joan A.
i just love the people and how much they are willing to help you. the service is great especially when they are staffed to have the help available. all places are so understaffed and with employees willing to work and not just wanting to get a paycheck. this business goes out of their way to help in anyway they can. been going there ever since they opened. they know you by name and love on your pets. just wanted to put in a good word for the people who deserve all the credid.a number 5 to all of them. joan aylong, grants pass, or
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December 2023 by Josh Daley
I love shopping here. Competitive prices, great employees, calm environment, good times.
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November 2023 by Phillip
I purchased a new 10kw dual fuel generator here, when I opened the box, I was surprised to see the lower frame bent inwards approximately 45 degrees, making wheel installation impossible. I called the store and the manager "Christina" was on the phone soon thereafter.She was very helpful and I just had the replacement generator delivered.Excellent customer support from this TSC ?
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June 2023 by kristi Stumbo
We love this store. They have so much cool stuff.
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May 2023 by David F. Clausen
I am disabled so I used the order on the web site and than use the curb pick up. That part other than no mobility scooters went great. than a week later I find a charge on my debit card from this store and I never left my home. BEWARE about using your credit or debit card for online purchases, you may be in for a big surprise on your card. Will not shop there again...
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April 2023 by Debbi Walcker
The Grants Pass store has friendly, helpful staff and clean, well organized shelves, pet wash stations, and warehouse area. Tim and Monica take great care of their customers!
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March 2023 by Arn Lewis
I shop at the store in Grants Pass, OR, I get all my animal feed there and have been doing so at least twice a month for the past 7 years and their service has always been excellent, however I have to take one star away due to the service I got on my last visit. It seems they have one employee who judges people based on appearance. The customer in front of me was checking out and the employee asked if he had a phone number with them for their rewards program, the guy said no, so he asked if he would like to add one to set up his rewards account, the guy declined and paid for his purchase and left.Then he scanned my bags of dry cob and rolled corn without saying a word, I asked if he wanted my phone number and he just gave me a rather sarcastic look and ignored the question, so I offered my number to him and he still ignored it and didn't enter it. The only words he said during the whole checkout was "That'll be $41.98", and he just stood there giving me a disapproving look as I paid for it. The only reason I can think of for the difference in how he treated me compared to how he treated other customers, to whom he was very polite and helpful, must be because I have long hair, a beard and I wear tie-dyed t-shirts, so it seems he doesn't like old hippies.Other than that one time with that employee, all others have always been very friendly and helpful every time I go there.
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February 2023 by Stephanie Deneke
The only place we will buy our dogs food. And the dog wash is so convenient we prefer using it over going to a groomer.
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January 2023 by A Lore
I'm a frequent shopper at this store in Grant's Pass. Customer service has always been outstanding. I've also ordered online using their app and picked up in store. It's a huge time saver! I'm just a little disappointed that their hours have changed, they now close at 8 pm. Maybe winter hours?
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October 2022 by Dixie Creek
Store is clean and organized but horrible customer service. I have asked for certain vaccines from the fridge, just to get the wrong one. I’ve called and sat on hold for 12 minutes. No one knows anything about animals there, or when (or if) certain items will be in stock. I’ve bought hay just to get told at the bay that oh, they don’t have it.
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September 2022 by Orah Tipton
We love the available DIY dog washing stations. Can't beat the $10 price and they give extra towel at no additional cost. They provide shampoo and grooming tools, though I prefer to bring my own. My little guy post wash and blow.
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September 2022 by Amber Garcia
Greats Pass OR Samsung G'mornin G51 A51 5G Xcaret Coeur d'Alene Brownsville OR Mariln OR Medford OR will
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August 2022 by Sandi Garoutte
Great store for farmers. Needed a sprayer pump and they had it. But didn't have any of the fittings. Salesperson wasn't very knowledgeable though. However, exchange was easy just an extra 30 mile round trip.
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August 2022 by Amber king
Love this store. Wish they had a bigger selection of Carhartt though and more clothes and boots. But good place friendly staff.
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August 2022 by Gary Adkison
It's a farm and ranch store. Good for the rural community in Josephine county.
